The Greenspan Co. Testimonials

Our main problem was the shutdown of the Guam International Airport. Even if LSG was capable of servicing the planes, no airline was allowed to fly in until the runway and other critical navigational equipment was repaired. It would not be until ten (10) days after the typhoon for the airport to resume operations. During that time, LSG'S revenue loss was significant. In reviewing our real property, stock and business interruption policies, we concluded that any reimbursement would be minimal. We employed the services of Adjusters International. The team of Paul Migdal and Gary Johnson came in and with their combined expertise and diligence in resolving the many complicated issues, the insurance companies offered a much greater settlement than originally expected.

Macerich Property Management Company recently sustained a loss of over $1.5 million resulting from a fire at one of its shopping centers. We retained the services of The Greenspan Co./Adjusters International, and specifically Paul M. Migdal as its representative adjuster, to represent us in the presentation and negotiation of our insurance claims. Mr. Migdal and The Greenspan Co./ Adjusters International represented us with great professionalism and we are extremely satisfied with the results obtained.

At the time we signed up, I had misgivings about the services that we were to receive. I sensed a reluctance by Kemper Insurance Co. and I know McDonald's Corporation was unhappy that your firm had been hired…I doubt that with all the mental problems I had at the time, both personal and business, I could have completed the claim so successfully in the amount of money and within the time frame that it was completed.

How can I possible put into words how much of a difference it made to have had Ken Crown, Chris Glenister and yourself guiding METROTECH Corporation through the complexities of the insurance policy, tedious negotiations and arcane legalities surrounding this event. You and your team surely increased our claim collections from Kemper by $1 to $2 million over what I could have done on my own.

Though initially employed one year after the earthquake solely to prepare our business interruption claim, you suggested following your review of our insurance file that the measure of loss calculated on our building claim by our insurer was far less than what we were entitled to collect. We agreed to allow you to discuss the situation with our insurer which ultimately resulted in substantial dollars in excess of their previous loss calculation. Along with your excellent settlement on the business interruption claim, we could not have been happier. When we experienced our severe fire in Los Angeles, you responded on an expedite basis and, with the assistance and involvement of your Los Angeles office, gave us immediate and necessary advice as to inventory techniques, salvage agreements, emergency protection, building estimators, etc. that allowed our claim to be processed promptly and, ultimately, have our store reopen faster than initially expected. The dollar results of the adjustment were equally favorable to your previous representation of our firm, and, if need be, we would not hesitate to utilize your services in the future.

As Chief Financial Officer of NEC, I constantly work with attorneys, bankers, brokers, underwriters, consultants, and tax and audit professionals. Without reservation, Bill is amongst the very best in ability, seasoned professionalism, and maintaining a mature and rational approach in resolving difficult matters. Equally important was Bill's unrelenting effort to bring the claim to a successful closure. In short, Bill's services were unparalleled and world class.

Your team did an excellent job of analyzing the coverage, identifying opportunities, coordinating resources and available data, and generally marshalling the effort. It was worth noting here that the claim itself was a little dicey, at least from a proof standpoint. Again your team made absolutely the most of the claim and prosecuted it in respect to our insurance carrier with deft and expertise.

“At once, Paul Migdal and Chris Glenister took over virtually every aspect of our claim-reviewing our policies, attending meetings with Insurance Company representatives and quantifying both our actual and potential losses. Their actions allowed us to concentrate on our business rather than the logistics of filing and negotiating an insurance claim…Our losses were quite large and our claims very complex. Naturally, our Insurance Company minimized the extent of our losses. Paul and Chris invested an immeasurable amount of time and effort in 2011, on our behalf, and at all times conducted themselves with extreme diligence, integrity and absolute professionalism. Without the assistance and guidance of these professionals, we are sure that we would never have received a fair settlement…Having gone through this grueling experience, we are confident that no company should ever attempt to handle their own claim and be without the benefit of expertise of The Greenspan Co. / Adjusters International Team.”