The Greenspan Co. Testimonials

What can I say except that without your involvement, we would have never collected the proceeds we received for our building, personal property and extra expense claims…With respect to the personal property claim, you did a superb job in documenting all of the books, school papers, furniture, equipment and supplies that were destroyed. We probably would have accepted a figure substantially less than what your office documented. More importantly, you were able to minimize the co-insurance penalty and depreciation that would have applied had we tried to handle this portion of the loss by ourselves…Through your efforts, we were able to substantially upgrade the classrooms that were destroyed in the fire. More importantly, we now have four additional classrooms from your negotiation efforts under our extra expense claim…You certainly alleviated a lot of the burden off of my shoulders and my staff in handling this claim.

We were completely at a loss as to how to proceed with the many problems and situations which arose when our building burned on Christmas night. Your sincere concern and expertise enabled us to realize the best settlement with our insurance people.

This was our first project on which a loss had occurred. The Greenspan Co./Adjusters International proved to be beneficial in assisting us in dealing with this loss. The loss...was settled rapidly, and with a minimum amount of work on our part.

I remain impressed with the precision and detail …used throughout the process. Seeing you climb through charred building remains in order to best help Newbury's recovery was a moral booster for many of us still in shock. Were it not for your expertise I suspect that many important items (one example being marketing materials) might have been overlooked given the magnitude of the crisis. The Business Interruption claim was a very complex process and your knowledge of how to best explain the Newbury position was the key to Hanover understanding the exposure. It was clear to me in the last claim meeting that the insurance company finally understood the precise nature of the claim, something that I know took many hours on your part.

In retrospect we feel it was an excellent decision to engage your services in assisting us in determining the loss and in working out a settlement with the insurance companies involved.

In retrospect, if The Greenspan Co./Adjusters International were to double its charges, which were a percentage of the insurance paid to me, it would still be a bargain.

You and your team have provided invaluable assistance in the College's recovery efforts in response to Tropical Storm Allison in 2001. Your knowledge of the often complex FEMA process, coupled with your insurance industry experience, have been of enormous benefit to us.

Initially, we attempted to work with our insurance company's representative to resolve our claim. As opposed to the professional and courteous service which was promised by our insurance company, we found ourselves in an extremely adversarial position…Your representative paid especially close attention to detail and brought to our attention items that were overlooked by us and our contractor. Mr. Duval relieved a huge burden from us and presented our claim in a detailed fashion, which I was unsuccessful in doing. This attention to detail also became evident in the inventory process, which I had not realized was a very time consuming process. The inventory services your company provided were worth the fee your company charged alone. The increased settlement amounts were just an added bonus.