The Greenspan Co. Testimonials

Mr. Crown did an extraordinary job of documenting, keeping all the players informed and securing timely advances to ensure the district had the funds available when required. He is very knowledgeable about facilities, the insurance industry and quality customer service.

Mr. Crown has our unqualified recommendation to anyone who is considering his services. He is extremely thorough, knowledgeable and persistent in pursuing a settlement. The settlement resulting from his efforts at the Hoover Middle School could only be considered a complete success.

Greenspan Adjusters International assisted the Federation through very difficult and complex times. Your expertise and skill were exemplary.

Most importantly, First Mora School District recovered more insurance monies with your guidance and support than had we decided to resolve the claim ourselves.

As Chief Financial Officer of NEC, I constantly work with attorneys, bankers, brokers, underwriters, consultants, and tax and audit professionals. Without reservation, Bill is amongst the very best in ability, seasoned professionalism, and maintaining a mature and rational approach in resolving difficult matters. Equally important was Bill's unrelenting effort to bring the claim to a successful closure. In short, Bill's services were unparalleled and world class.

When it was initially suggested that we hire an independent loss consultant, I must admit I was skeptical of the need. However, I am convinced beyond all doubt that it was the best decision for the district to retain your services. With everything I had to do regarding the process from the day of the fire to the final occupancy of the rebuilt building, it was always comforting to know that when it came to dealing with the insurance company, all I had to do was pick up the phone and call Adjusters International and it was taken care of in a professional manner. I am convinced that we received a fair and just settlement. In addition our insurance agent was spared the unpleasant task of being the mediator between us and the insurance company.

You may recall that the insurance company readily agreed to pay us 'policy limits' of $415,000 for the building and $50,000 for the contents (with a release - and then close the claim). At that point you began representing us. The insurance company has now agreed to pay…a total of $1,855,300. $1,855,300 is a long way from the $465,000 policy limits they had originally offered…This is all so very complicated and intense that it is very hard for my Board and me to grasp…In light of all this good news I can't keep this to myself any longer so I want you to share this letter and my most enthusiastic recommendations to any and all of your current and potential clients.

I've felt that we have been a working partnership. Initially I believed that the insurance company and I could come to a quick and fair settlement, but one meeting with their adjuster convinced me otherwise…The firm took pains to be thorough, careful-and patient-in setting out the scope of loss. You, and the people who worked with you…were unfailingly professional…You were always available on very short notice, whether for a bit of handholding…or with a quick response to my concerns, as we proceeded though the process. Even if I had been able to reach an identical dollar settlement with TIG on my own and without dispute, The Greenspan Co./Adjusters International's services would have been well worth the cost...During those months of stress and uncertainty, your quiet and confident assurance, your willingness to seek out expert legal advice on a matter that might have gone to court, and your capacity for effective negotiation both eased the strain and, in the end, produced a settlement with TIG that seems eminently reasonable and fair.

You did a masterful job interpreting our business interruption, loss of earnings, and contents claims. Without your guidance we would never have realized the financially advantageous resolution that we did. You dealt diplomatically and sensitively with representatives of our insurance company, and you always obtained partial payments when we needed them. You were always available for us and very congenial to work with.