The Greenspan Co. Testimonials

I truly do not believe we would have been as successful in either amount or timeliness of settlement without your help.

Our construction team had little experience related to fire restoration and Bill’s experience and knowledge helped to save time and money. Thanks in part to Bill’s guidance, we were able to open the remainder of Santana Row on November 7, 2002, less than three months after the devastating fire...With Bill at the property, our development, marketing, and operations personnel were able to use Bill as the “go-to” person with any questions relating to the fire insurance claim. This allowed our staff to focus on getting the project open and operating, rather than worry about the insurance claim...Finally, Bill was an enormous resource and advocate in our claim with the insurance company. Bill’s vast experience, advice, and daily commitment were extremely valuable in our effort to finalize the insurance claim for Federal Realty Investment Trust. Without Bill and the rest of the team, I am confident we would not have been able to resolve this $125 million plus negotiation in less than 14 months, an enormously fast timetable for a claim of this size.

Though the insurance company responded quickly to our claim, they still required us to prepare bids and negotiate an answer. We feel that by bringing in The Greenspan Co./Adjusters International you relieved us of the responsibility of collecting these bids and determining the scope of work. You sped up the claims process and produced and answer (dollars) that enabled us to repair the building and do some remodeling as well.

The little amount of time it took for us to get funds and start reconstruction was amazing.

Time after time we call The Greenspan Co. / Adjusters International to assist us with our insurance claims and you have delivered once again. We especially appreciate the persistent yet professional manner in which you pursued this loss…Your advice, direction, and experience helped ensure a great settlement and we were able to get the property back in business as soon as possible. You exceeded our expectations again.

Although our insurance adjuster told us we would have no problem with our recovery, it soon became apparent that the logistics to prove the claim would be overwhelming. It was through your abilities and aggressive and tenacious approach to the Insurer that we recovered the maximum amount due us under our policies of insurance. We have no doubt that it was due to your careful and detailed computation of our claims as well as sophisticated follow-through and negotiation which yielded a more than satisfactory recovery along with a minimum of hassle to our management. Your assistance allowed us to concentrate our energies in rebuilding our complex and providing our guests the same standard of care to which they expected and we prided ourselves.

I have been an active real estate developer, investor and property manager for twenty five years, but had never before utilized the services of an insurance adjuster. Insurance claims are a necessary by-product of managing a large inventory of real properties and I had always, in the past, handled these matters myself. I will not continue to make that mistake. Your company was professional, knowledgeable, aggressive and extremely thorough. I could not have been any happier with the quality and result of your work.

...you and your associates brought an expertise and professionalism that were of invaluable assistance to the association and to me personally in reaching both a speedy and equitable settlement of our loss. The owners at Whalers Cove had a great deal going for them in the aftermath of Iniki; we had the original developer as a homeowner and board member, we had access to both the architect and the contractor. We also had excellent insurance coverage. With all those things going for us, the board was reluctant to seek the assistance of a 'hired gun' like The Greenspan Co./Adjusters International. We had everything we needed except a genuine understanding of how the insurance claim business works. In retrospect, it was probably our impatience more than our wisdom that led us to decide to use your services; it turned out to be the wisest course we could have taken.