The Greenspan Co. Testimonials

As the old adage goes, a company is only as good as its people. From the inception, Bill Greenspan took the lead in selecting a professional team of experts from within his company to evaluate and nitpick our insurance policy, prepare detailed inventory of business and personal property and retained a construction consultant to establish the scope of work and assist in determining the cost of the physical rehabilitation of the fire damaged structure. It would be naïve to assume that the insurance carrier has its client's best interest at heart and is prepared to offer him the optimum settlement for his loss. You need someone like Bill Greenspan and his team of experts on your side to pull for you, to prepare, present and negotiate your claim.

Without your expertise and tenacity, we would have never settled this claim. Dealing with an insurance company is no easy task! Your ability to refute the insurance company’s attempt at reducing our claim was instrumental in maximizing our recovery…Only after retaining The Greenspan Co. / Adjusters International, did the insurance company recognize that they would not be able to take unfair advantage of our position. You were successful in negotiating a fair and reasonable settlement which initially seemed impossible.

Last year when the fire occurred at my rental property, I thought the insurance company would just pay me and I would have the repairs made. Soon it became apparent the insurance company was going to drag their feet and were not going to pay me enough to make the repairs and necessary code upgrades. Thanks to your expert handling of my insurance claim, we were able to settle with the insurance company for two and half times the amount they were originally offering us.

This was a difficult case because a question arose as whether any coverage did in fact exist. Your agent, Gary Johnson, achieved a recognition by the insurance company of liability and in addition an excellent settlement of the damage involved - by a careful analysis.

You and your firm showed us a level of professionalism, customer service and expertise that is beyond reproach. Being in the real estate and construction business for over forty years we had assumed that we could handle a claim like this, but it became clear that we needed an advocate like yourself that understands the inner workings of the insurance business and the ability to resolve a large claim like ours.

Gary went to great lengths to understand our business and method of recordkeeping and put in that 'extra effort' at the times that it was most needed.

Despite a difficult stance taken by the carrier you were able to secure a limit of policy settlement within a most reasonable time frame. It took much time, effort, and a thorough knowledge of the claims business to secure this result. You conducted yourself in a very professional, aggressive and positive manner throughout the difficult negotiations, keeping me well informed at every step. I have had experience with a number of fires and adjusters but never have I been so pleased with an adjuster's performance.

Your expertise in deftly navigating the insurance claims process was key to attaining the maximum recovery at our policy limits. From our first meeting…through the arduous loss adjustment, to the final claims settlement, your commitment, integrity and dedication to take care of every detail comforted us. If we had attempted to negotiate the claim ourselves, we believe that due to our lack of expertise, personnel and time resources, we would have been offered only a tepid settlement offer, and additionally be buried under the labyrinth of process and administration. The results of your efforts speak louder than words and in business terms, you 'delivered the goods' as you committed when you promised.