The Greenspan Co. Testimonials

Right there, amidst the smoke, trauma, and confusion, appeared your representatives… exuding confidence, compassion, and understanding. Taking charge of the situation, they helped us answer many of the questions asked by the Fire Department officers, and gave us many helpful suggestions in adjusting to this new situation…I just want to personally thank all of you for extending your kindness and professionalism to a very needy family. In a chaotic world that anesthetizes feelings of hope, compassion, and sharing in the midst of misfortune, your company and your service came through like a ray of light in the darkness.

We were 2 months into the claim, exhausted, devastated, and felt abandoned. "Like a good neighbor, State Farm is there" is the motto . If that's the case, we had a horrible neighbor, and they were clearly looking out for number one, and we were not even the negligent party… Please note that we had no intention of using a public adjuster at first, or think that we would need one… We were naïve and thought things would go smoothly.

Your objective support and helpful information was a valuable contribution…Your intervention made sure that I was treated fairly and our needs were met. I know the settlement would have turned out much more in the favor of the insurance company if your company would not have been involved.

...we thought we were doing the right things by allowing the insurance company to evaluate and establish our loss. After meeting with Greg and learning about the correct way to evaluate a claim I knew then how much the insurance company had diminished our loss...Immediately after hiring Adjusters International we saw action taken by your and the team of people helping us. We knew then as we do now that we made one of the best financial decisions possible. Your experts acted in our interest and were able to secure an outstanding settlement on our behalf. Your efforts truly paid off and we are still astonished at the $100,000.00 + you were able to negotiate above and beyond the insurance company's initial offer to us...In a world where it seems nothing turns out as good as it sounds you are the exception.

What was seen as maybe a one page loss inventory by Allstate turned into a 75 page list. This was so well documented with pictures and the receipts that we could find. The end result was so professionally done I believe it did not give much room for Allstate to argue. I think Allstate was just out gunned by The Greenspan Co. / Adjusters International.

Thanks to your help I know I received a much better settlement than I would have on my own... At the outset I had only a vague sense of the process; now I am thankful that The Greenspan Co./Adjusters International was with me all the way through negotiations with a difficult lawyer, the initial conversations with the insurance company's adjuster, the detailed item inventory, obtaining good contractor bids, finding appropriate interim housing and obtaining reimbursement for that expense, and even helping me deal with medical claims and a burglary during the rebuilding process... Through discussions with many other people I have also learned that there are (unfortunately) some companies which represent themselves as public insurance adjusters, but who lack your experience, reputation, honesty and commitment... The willingness of your initial contact person to answer all of my questions directly, and to come back several times to talk to me about the process helped me identify differences between The Greenspan Co./Adjusters International and other public insurance adjusters that became important later in the process. In short, it is your company's integrity that has impressed me most... You certainly earned your fee, and I certainly got more than my money's worth.

Sin embargo, del momento que su compania se coumnico con nosotros hermos estado sumamente satisfechos con los servicios rendidos que su compania nos proporciono. Yo no puedo empezar a decirle el tiempo y dolor de cabeze que su compania me ha salvado en este tiempo de crisis. Lo que mas me impresiono fue que yo no tuve que hacer mucho en este proceso.

From the moment your company contacted us we have been extremely satisfied with the comprehensive services your company provided us. I can't begin to tell you the time and headache your company has saved me in this already stressful time. What impressed me the most was the fact that I did not have to do much in this whole process.

I cannot describe the feeling of coming home after receiving a phone call from my wife saying that 'there's been a fire'…Walking into that charred, smoky, smelly, devastated, soggy mess, looking at the remnants of one's belongings, is one of the worst feelings imaginable. Looking around at all the destroyed items, even knowing (hoping) my insurance would cover it all, created feelings of helplessness and uncertainty. My major question was how am I going to do my job, provide for my family, and deal with all of this? There is only one reason why the ensuing 5 months were bearable: The Greenspan Co./Adjusters International. Scott took control-not of my life, I didn't need that-but of all the interactions between me, my insurance company's adjuster, and the contractor(s)…He kept meticulous notes, always kept us well informed, called periodically to keep us updated as well as when he said he would, offered suggestions, advice and support when it was needed, even if I didn't ask for it. Because of his experience…he was able to anticipate many potential problems and 'head them off at the pass' before they occurred. It is not an exaggeration to say that he continually and energetically went into battle to fight for me and my family.