The Greenspan Co. Testimonials

I could have saved myself a year negotiating with the insurance company, had I turned my earthquake claim over earlier to you.

From the onset of our claim it was very obvious the Insurance Company's adjusters were minimizing our recovery and not properly assessing the damage of our custom home, which was totally destroyed as a result of the forest fire. You and your team of experts properly assessed the damage and submitted the claim reflecting the proper costs and damages and successfully negotiated a fair and equitable settlement for us. Your fee in excess of $100,000 was well earned and certainly fair considering the fact had we not engaged your services, the Insurance Company would have most probably only paid less than half of what your firm recovered on our behalf.

When our home was destroyed by fire, we were shocked and bewildered as to how to proceed to restore things to the way they were before this fire…We appreciated the skills and experience of The Greenspan Co./Adjusters International's people in knowing how to properly attack this monstrous problem of ours. In particular we appreciated the negotiating skills…and his guidance on how to proceed when we had questions on various details throughout the rebuilding process.

You made a very difficult situation bearable. You went above and beyond what was required. Not knowing someone or a company that did the jobs you do existed was by far the best surprise. When we first talked with Ken I wasn’t sure I needed a person to help or do most of the work. Had I known, I would never have hesitated.

You made a very difficult situation bearable. You went above and beyond what was required. Not knowing someone or a company that did the jobs you do existed was by far the best surprise. When we first talked with Ken I wasn’t sure I needed a person to help or do most of the work. Had I known, I would never have hesitated.

I never anticipated your being able to secure such a high settlement, which was more than four times what I expected to get had I negotiated with the insurance company myself. You not only secured much more dollars than I anticipated, but helped alleviate a lot of the burdens that I would have to deal with in dealing with my insurance carrier.

...As you know, our insurance carrier sent many mixed and conflicting messages during the process and became increasingly complicated to deal with as our discussions wore on as the scope of repair expanded. It was clear to me early on in our discussions with them that the negotiations would require a significant amount of time and expertise, neither of which I had. Having you take charge of the discussion, especially as they related to revising the scope of repair and mold remediation, turned out to even the playing field. Having your "experts" challenge their "experts" about their repair assumptions and cost estimates helped "keep them honest" and allowed us not to be bulldozed.

At the time of the loss of our home & business in an accidental fire... we were naïve enough to believe that we were adequately insured (except for our business, which was not insured) and that our insurance company would treat us honestly, fairly and ethically just as we treated them throughout the handling of our claim... In spite of assurances that we received initially from our insurance company's representative that our claim would be handled competently and reasonably expeditiously, it didn't take very long for us to realize that hiring The Greenspan Co./Adjusters International was one of the very best decisions we had ever made. We aren't certain whether the unconscionable treatment we were subjected to by our insurance carrier was due to their incompetence, dishonesty, greed or just simple unconcern for us as people. What we are absolutely certain of is that we were not treated fairly or ethically. Our insurance carrier, in our judgment, didn't make a reasonable effort to conduct business with us in good faith. We are convinced that without your help, we would have become embroiled in lengthy, expensive litigation in order to force AAA to live up to their responsibility to us as long-term policyholders. Your highly professional and extremely competent handling of our claim made that unnecessary.