The Greenspan Co. Testimonials

I can say without reservation that without The Greenspan Co./Adjusters International, I would have been lost. For-profit insurance carriers have a mandate to keep costs low for the benefit of shareholders. They are not committed to the interests of premium payers. They have created a world that is impenetrable to the average policyholder. You will need help, and The Greenspan Co./Adjusters International will do the job for you.

It was of tantamount importance to me that my home be restored to its original condition as quickly as possible. Your assistance and that of others at The Greenspan Co./Adjusters International enabled my family to move back into our home without significant delays.

As a lawyer, a career labor negotiator and an author of a text on that subject, I thought I was up to the task of working out a settlement with the insurance company that would provide me enough money to do the job. Wow, was I wrong!...I soon realized that the complexity of ascertaining the true cost of construction, putting it in the form that insurance companies were used to looking at (Xactimate), and cajoling the insurance company to open the purse was well beyond my competency and experience… The Greenspan Co. / Adjusters International was able to achieve a settlement with the insurance company that was approximately 75% more than we would have received had we accepted what the insurer originally was willing to pay. We were happy to pay the commission…I learned, after the fact, that the process would have gone even better had we brought The Greenspan Co. / Adjusters International on board from the very beginning rather than after the insurer had made its initial determination of the amount it would pay…When a homeowner or a business owner has to face off with an insurance company without the help of experts, it’s not a fair fight. One needs to have an expert speaking for him or her. These folks are pros. What was particularly interesting to me was that Ken and his team didn’t approach the insurance company in an adversarial way. It was always in a conciliatory and cooperative manner, and it was clear to me that such an approach yielded much better results than a combative or adversarial posture. Moreover, they spoke the same language and understood the same rules as the insurer’s adjuster…We couldn’t have done this without them.

There is no doubt that your firm was instrumental in helping us receive a fair settlement with our insurance companies following the fire that devastated our home…. State Farm did not act fairly with us from the very beginning…Once your firm took over, things immediately began to happen…Every person or firm that you put us in touch with proved to be professional and invaluable to us. During our final negotiations, our adjuster from The Greenspan Co./Adjusters International forcefully pressed for a just settlement to our claims. The fire at our home was an unfortunate accident. Our hearts go out to others who experience damage or loss to their homes and possessions whatever the circumstances.

…When this total loss occurred, to my mother’s home of nearly 50 years, we knew we were faced with some daunting decisions, and The Greenspan Co./Adjusters International made the process much easier and understanding. …You helped us so that our claim was maximized, but we ere able to do so without having to rebuild the home from the ground up. …you assisted us in the painstaking process of re-creating an inventory of thousands of individual items in the home, for purposes of maximizing our claim.…With Bruce’s knowledge and help, I was able to obtain a cash settlement regarding my mother’s living expenses allowing her the comfort to determine how and where she wished to reside.…Bruce met with the insurance company and convinced them that is was to their and our benefit to effect a global settlement on all coverage’s without having to rebuild my mother’s home. These efforts secured a substantial settlement for my mother allowing her to move on with her life....Without the tenacious efforts on the part of The Greenspan Co./ Adjusters International, we would not have been able to accomplish the above.

Suffice to say, that you 'took the bull by the horns' and turned my insurance company around. There is no question in my mind that your expertise and tenacious approach to my claim provided a very favorable settlement. The benefits of your service far outweighed your cost.

While we relied on our insurance company to help us in our time of need by “being good neighbors” in our time of need, Silvi and I quickly learned early that the chips were not on our side. Our adjuster was quite insensitive and simply not interested in working to maximize our insurance benefits. Rather, all along she placed obstacles to nickel and dime us every step of the way. We are glad to have met you and the experts at Greenspan. Your team did a fantastic job. Your construction experts worked with our architect to forensically document all the nuances of our home. Jenny Schulz spent countless hours documenting damaged contents that were burned beyond recognition. She paid special detail to the age and condition of our property. With your efforts we were able to maximize our recovery on our building, contents, depreciation, code and other additional coverages available in the policy. We are simply amazed to experience first-hand how an insurance company systematically delays, denies, and reduces claims payout for its policyholders who have trustingly paid premiums for years without any claims.

You have my deep appreciation for the professional and expeditious manner in which you and your staff handled the complicated matter of the fire loss on my home.