The Greenspan Co. Testimonials

…After a fire that resulted in a total loss of business income, property and personal possessions one would expect that filing your insurance claim is just a formality. I really felt a personal adjuster was completely pointless and just someone else to pay.…The decision to hire you paid for itself immediately.…You allowed me to go on with my own everyday duties while you handled the difficult insurance adjusters, auditors and the like. As well as my own continuous calls and questions you were so patient about. …Had it not been for your direction and knowledge, we may never have seen a settlement at all. Instead you were able to bring my claim to the maximum benefit award on my policy.

While were initially hesitant to retain a public adjuster the investment was well worth it. The insurance company under-valued our claim. We recovered almost three times the amount. We got our building back. We got what was rightfully owed to us. And, we got a new friend on our side. All the complex insurance issues were hard fought and won. We could not have done it without your company.

You delivered a great result, and in the process you were superbly professional and always a gentleman.

You may recall that the insurance company readily agreed to pay us 'policy limits' of $415,000 for the building and $50,000 for the contents (with a release - and then close the claim). At that point you began representing us. The insurance company has now agreed to pay…a total of $1,855,300. $1,855,300 is a long way from the $465,000 policy limits they had originally offered…This is all so very complicated and intense that it is very hard for my Board and me to grasp…In light of all this good news I can't keep this to myself any longer so I want you to share this letter and my most enthusiastic recommendations to any and all of your current and potential clients.

We appreciate the professional and expedient way in which you handled our account.

There is no doubt that your assistance and guidance resulted in a settlement that was four (4) times what we had anticipated.

Your attitude and performance made the whole experience less stressful than it otherwise could have been. At all times, we felt that you were there with us and that you had our interest at heart when it came to negotiating with the insurance adjuster.

The professional manner your firm demonstrated in the skillful preparation and negotiation of our client's claim far exceeded both our and their expectations. The real and personal property documentation was a work of art. Furthermore, The Greenspan Co./Adjusters International's accountant devoted a tremendous amount of time in the research, understanding, and overview of our client's business operations so as to be in a strong and well informed position to best present the business interruption claim. In working with you, Randy, it was obvious that your personal direction and application of the insurance policy provisions, along with your accountant's talent, was a combination that effected a settlement that not only far exceeded our expectations, but was six times the amount the insurance company had reserved for our client's loss.