The Greenspan Co. Testimonials

On behalf of Nature Quality Partners, I wanted to take this time to thank you for the extreme hard work and excellent job you performed in the adjustment of our collapse loss. After several months of dealing with The Hartford and then hearing about your firm’s services, we decided to reach out to you. It was the best choice we ever made. I’m only sorry that we hadn’t known about your firm initially as I suspect you probably would have been able to secure a larger settlement on our behalf. However, a $500,000 increase in our settlement proceeds is nothing to dismiss. No doubt you earned every penny of your fee. Because The Greenspan Co./Adjusters International went above and beyond our expectations, we are releasing the 1% “happy fee” as agreed in the Public Adjusters Contract. Also I would like to mention the fact that you went the extra mile to secure every last dollar due to us, and kept after them till the settlement was attained. You and your firm were extremely professional at all times and a pleasure to work with.

We were advised and promised by your firm that you would assist us in the preparation and presentation of our claim and review of our policies to identify our areas of entitlement. Additionally, you assured us that you would maintain a comprehensive written dialog with the insurance company to insure that the accurate facts would be easily provable. You and your team of professionals have lived up to all the commitments you made. The commitment that you and your firm gave to China Basin Properties, Ltd., and the experience and creative thinking that you personally brought to this claim significantly added in the successful outcome of the adjustment. There is no question in my mind, that your analysis of the policy, your understanding of property adjustment and current law with respect to claims practices, and your formulation of a meaningful claim strategy ultimately allowed us to collect a recovery in excess of what the insurance company suggested. In spite of the Insurer's repeated attempts to intimidate and to disregard your well thought-out claim approach, your objectivity and your advice were invaluable to the settlement.

Thank you and your staff for the professional and compassionate way in which our claim was brought to a successful conclusion.

The quality of service led to the most expeditious resolution I have ever experienced and a phenomenal result…This personal experience of mine and you and your firm's services demonstrated the reality of expertise, rather than that of so-called 'experts' that I regularly see in my law practice…Obviously your customer service is consistent no matter the size of the claim. I will conclude by saying that the fee charged was so reasonable that I feel I took advantage of AI, always a good feeling for any attorney.

...when a fire burnt our building to the ground, my partners and I knew we were in over our heads…it became apparent that our loss was going to be very complicated...Working with you…simplified our experience. You were able to maximize our recovery.

When we first met in November because of our fire you were well aware at our reluctance to enter into an agreement with your firm. Now that a final settlement has been reached with our insurance companies, I can only say that one of my smarter decisions as President of Ross Cook, Inc. was indeed my decision to let your firm handle our claim. We feel this settlement could not have been obtained without your firm or more importantly without the very professional people you have working for you.

…all we could think about was getting our business back up and running. Naturally, we did not have the time or the expertise to deal with the arduous task of putting together our insurance claims. Through Arnie and Sue's guidance, expertise, perseverance and tenaciousness we were able to collect from the insurance company a settlement that is very much to our satisfaction. This was particularly evident on the loss of earnings claim.

Your objective support and helpful information was a valuable contribution…Your intervention made sure that I was treated fairly and our needs were met. I know the settlement would have turned out much more in the favor of the insurance company if your company would not have been involved.