The Greenspan Co. Testimonials

Initially, I was hesitant to hire your services to help me adjust my difficult claim with the insurance company. Retaining your services was the best thing we did…And, the cost of your firm's services at 9% of the settlement was a great investment, considering that we settled our claim at policy limits and we were able to go back with a bigger and better building.

As I expressed to you when we agreed to have The Greenspan Co./Adjusters International represent our firm, Sun Dry needed a timely settlement and the maximum amount allowable under the terms of our policy. It pleases me to know that your firm exceeded our expectations on both accounts. In reviewing the final settlement I would conservatively estimate that the total payment we received, because of your expert knowledge and tenacious pursuit of a fair and equitable settlement, resulted in an additional fifty percent more than we would have obtained if we would have attempted to settle without your help.

At the advice of a friend, I hired a Public Adjuster. I had never heard of such a thing but I will never again go through dealing with an insurance company without one. They are your advocate when dealing with the insurance company and they doubled our award. Doubled! (At a cost of 10%)…So I am telling everyone I know, if you ever have a fire, a flood, hurricane damage, earthquake damage...whatever... Get a public adjustor and I could not recommend a better one than The Greenspan Co./Adjusters International...

Although I was not involved in the decision to hire you, I can unequivocally state that you provided the professional guidance needed to adjust the settlement with the association's carriers. Your involvement with this Home Owner's Condominium Association necessarily included working with varying factions, whose concerns ranged from pure pettiness to personal aggrandizement, such that you were forced to deal with client problems, if you will, that I am sure greatly complicated your work. Only a professional in similar work could appreciate the difficulty I describe. Your even tempered ability to work with all of these factions, no matter how difficult or ill conceived, and to support the association in its claim in a professional manner, have left me with the highest regard for your abilities.

Shortly after Hurricane Iniki on Kauai I met with my insurance company's adjuster who told me, 'no problems,' that I would be fully covered regarding damages, spoilage, and B.I. wages for key employees. The company processed my damages claim but stated that because of their interpretation of my financial statement I was not owed anything for business interruption…Your knowledge and understanding of the policies enabled me to collect what was owed, some $150,000.00, and this money enabled me to reopen by business on Kauai.

As Chief Financial Officer of NEC, I constantly work with attorneys, bankers, brokers, underwriters, consultants, and tax and audit professionals. Without reservation, Bill is amongst the very best in ability, seasoned professionalism, and maintaining a mature and rational approach in resolving difficult matters. Equally important was Bill's unrelenting effort to bring the claim to a successful closure. In short, Bill's services were unparalleled and world class.

I was cautious on hiring a public adjuster because I thought I had paid my insurance company premiums and that they would in turn promptly and fairly pay my claim. I was mistaken! I probably should have hired The Greenspan Co./Adjusters International earlier on. My building is a historic Victorian building in the NOPA corridor of San Francisco. It has unique details in terms of trims, framing, structural components, plaster work, and other elaborate finishes. The construction consultant and team you assembled to counteract and open the insurance adjuster’s eyes were very detailed. With your expertise and background in claims and insurance law we were able to secure an extremely positive settlement of our claim. By delaying my decision I think the claim was trickier to resolve and resulted in harder fight. Nonetheless, we prevailed and we are very grateful for all your efforts.

Without the expertise of the The Greenspan Co./Adjusters International's team, Sonic Industries would have been hard pressed to reach a fair settlement. Her expert organization and the detail policy interpretation set up our course of action; her perseverance and personal compilation of our inventory documentation and MRB records proved invaluable in passing the audit examination. Above all, identifying each and every 'extra' expense secured a more favorable settlement. These are just a few of the examples of the truly professional work done by The Greenspan Co./Adjusters International in preparing our claim and in our personal meetings as to the status of the claim throughout the process.