The Greenspan Co. Testimonials

On behalf of everyone here at Bob Stupak's Vegas World Hotel & Casino, I would like to personally thank you for the support and effort that your company, and especially you, have given to Vegas World. Your courtesy and professionalism in dealing with our company have not gone unnoticed.

After speaking with my insurance company, I had soon realized that an insurance policy is truly one of 'fine print.' I had never understood that the issue of loss is only one element of a loss adjustment and that value, reconstruction methods, code and ordinance, etc., all play major roles in a successful adjustment of a fire loss. From the first day I hired you, you were immediately responsive in bringing in restoration appraisers as well as The Greenspan Co./Adjusters International team. The time consuming responsibilities of meeting with the insurance company, their general contractors, appraisers and other personnel was lifted from my shoulders and I was allowed to get back to my business which is, of course, the most important thing.

Your experience and guidance, along with your understanding, constant updating, and most importantly, your verbal and written communication to the parties involved were crucial in obtaining badly needed funds that were already expended in refinishing the badly damaged property from a seemingly reluctant insurance company.

I had experienced two other small fires isolated to separate apartments and chose not to use an insurance adjuster (losses were a fraction of this fire on Duboce). I regret not retaining an adjuster such as The Greenspan Co./Adjusters International on those as well. We had no one fighting for us on those first two fires. Paying those insurance premiums is a given but collecting on a loss is a nightmare.

You navigated and strategized the plan of action and initiated it on our behalf and then took the gloves off when you had to. You exceeded our expectations. It is apparent your skills as a negotiator were primarily responsible for this.

I most certainly wish I had spoken to your company from the onset. Naively I believed that I could handle my case by myself. By the time I had spoken to The Greenspan Co./Adjusters International the carrier had already requested information that they should not have. In giving them that information, it later came back to haunt me and made it a more difficult case for you to solve I am sure... The Greenspan Co./Adjusters International came in and lifted an incredible burden off of my shoulders. This allowed me to focus once again on my practice, my patients, my family, and allowed me to help reduce my losses. In addition, there is no question in my mind that without you I would never have been able to obtain an equitable settlement with the insurance company. The insurance adjusters were very difficult which is something that also surprised me and that I would never have anticipated. I initially was apprehensive about speaking with The Greenspan Co./Adjusters International. When I saw that the owner of the building chose to utilize your services, I took great note.

Your prompt professional handling of our claim resulted in a settlement which we feel is very satisfactory, and I would like to thank you and each of the members of your staff who worked on this claim for us. Your thorough knowledge of the construction process as well as the loss of income coverage was essential to our final settlement.

They took the necessary time to patiently, professionally and firmly guide us through the process…They did everything that was necessary in our case to get the most from our insurance company.

In life…and in business…we occasionally encounter someone who works hard for us and, as a result, improves our lives.

Your expertise allowed me to continue to run my business and take care of my other rental properties while you took care of the fire and all the problems with the insurance company. Because of you I was able to get everything paid and my new store rebuilt with a minimum of upset. I have no doubt that with your help, we got more money. Your fee was definitely worth it. And I got to do what I do best…make tortillas and you did what you do best - make your customers money.

Initially, I was skeptical about any public adjusters, and The Greenspan Co./Adjusters International meant nothing to me. However, from the outset, I was impressed by the persistence and resourcefulness of those employees with which I had contact. As the claim process progressed, I was further delighted by the attention you gave to our particular needs. I always felt we were your most important clients, as I'm sure all your families did. Whether the problem concerned temporary living expenses or the valuation of our property, your clear, detailed, and appropriate response kept the negotiations going on an always-beneficial keel. We were continually reminded of your experience and integrity.