The Greenspan Co. Testimonials

I never realized the complexity and details that were involved in obtaining a recovery of this magnitude. Mr. Johnson not only addressed all the problems that arose, but took control of structuring the claim to benefit our firm. It is obvious to me that Mr. Johnson is a pure professional in his field in regards to major fire loss claims. The investigation and settlement of the claim was done in a timely manner as not to lose us more valuable time. The actual dollar amount of the recovery is beyond our original expectations. I have no reservations in recommending your firm…

I understand from professional and personal experience what a tragedy the loss of one's home can be financially as well as emotionally. I also understand all too well the difficulties as an insured can encounter when dealing with one's own insurance carrier. You quickly learn that the allegiance of the insurance company is to its shareholders, not to its insured. I believed at the time of my fire loss that even with all of my professional experience either my family or my law practice would suffer immeasurably if I tried to adjust the loss myself. I also believed The Greenspan Co./Adjusters International could help me maximize my recovery with the limits of my policy. Now that all is said and done, I am happy to say that I was right. The Greenspan Co./Adjusters International's help and caring made our marriage, and our children's lives, much less stressful than it otherwise would have been. Every person at The Greenspan Co./Adjusters International who worked with us did a professional, top- flight job. I have recommended The Greenspan Co./Adjusters International to a number of friends and clients who have suffered their owns losses over the past five years, and will continue to do so, just like the Tanzer-Frank family who almost thirteen years after you adjusted their loss, still speak of you as a friend more than a business associate.

When we had our loss, we were besieged by many companies wanting to represent our interest...As you may recall, I did not initially agree to any representation, but during the early days of recovery it became apparent that I needed to have someone who I could count on to answer questions in my best interest...So with some misgivings, I turned my claim over to The Greenspan Co./Adjusters International...I feel that I have recovered everything for which I was insured. Moreover, I know my recovery would have been substantially less had your company not been involved. Your personal presence as a buffer between my insurance representative and me freed-up my valuable time to devote my efforts to rebuilding. The thoroughness which you personally exhibited and your depth of knowledge of your profession were very gratifying and relieved a great burden of concern and worry during a very critical period.

We could never have fully understood our rights under the insurance policy and “come out whole” without your assistance.

When I think of the potential financial disaster that I found myself in, the day after the fire and what you were able to achieve, I can only say that your performance was a 10 out 10. Your competence and concerns were the only things that gave me hope. This was especially true since I even had attorneys tell me that there was nothing that could be done.

I certainly enjoyed working with you in connection with this difficult matter which was made easier and which was favorably resolved because of your excellent assistance.

Within a few days of the fire, several public adjusting firms called including The Greenspan Co./Adjusters International applying to represent us. Not having had this type of experience before, and upon having called and met with the insurance company and our attorney, we quickly came to the conclusion we needed help. We chose The Greenspan Co./Adjusters International because of the references and their professional approach. We made the right decision. As important to us as receiving everything possible in the way of dollars, was the fact that we could expend all of our time and effort in building the new mill by having The Greenspan Co./Adjusters International handle the insurance claim.

I have handled many fire claims myself, but due to the size and complexity of this loss, we would never have realized the full business interruption, personal property, and building recoveries without your assistance. Also, we realize that our recovery would have been even better if we had enlisted your assistance immediately after the fire and before our management began discussions with our insurance company.