The Greenspan Co. Testimonials

When it was initially suggested that we hire an independent loss consultant, I must admit I was skeptical of the need. However, I am convinced beyond all doubt that it was the best decision for the district to retain your services. With everything I had to do regarding the process from the day of the fire to the final occupancy of the rebuilt building, it was always comforting to know that when it came to dealing with the insurance company, all I had to do was pick up the phone and call Adjusters International and it was taken care of in a professional manner. I am convinced that we received a fair and just settlement. In addition our insurance agent was spared the unpleasant task of being the mediator between us and the insurance company.

Even though we lost all our receipts for furniture and other household items in our house fire you still successfully fought and won a fair settlement for our family. And what's more you were able to do this in quickest possible time. We also want to thank you for returning all our phone calls be it day, night, weekends which helped relieve our enormous tension.

...Although I am a retired attorney having practiced in San Francisco for forty years, started several businesses, and thought I was a pretty smart guy, I was overwhelmed! I came with a water pistol, and the adjuster had a fire house. I was lost. I had no idea of the cost of labor, materials or how these things are calculated. The insurance adjuster was in complete control, and I was representing myself. Within minutes I knew I had a fool for a client....Making a long story short, The Greenspan Co./Adjusters International brought in their own experts, and after several months of negotiations I reached a settlement of almost $600,000…THREE TIMES the amount of the first offer..Based on my experience I have to advise to anyone who has suffered a property loss through fire or flood:

1. Immediately call your insurance company to report the loss.
2. Then, immediately call The Greenspan Co./Adjusters International so you can fight fire with fire. Don’t wait!

The professionalism and attention to every detail have not only impressed upon us the need for a Public Adjuster, but have confirmed the reputation of The Greenspan Co./Adjusters International as being the experts of the field. The amount and expediency of the settlement not only justified your fee but transformed a disastrous event into merely an inconvenience.

It was a true pleasure working with you and your company in this affair and your prompt attention to the myriad details, aggressive pursuit of the appropriate settlement with State Farm, and efficient paperwork made a troublesome fire damage much easier for me to manage.

Thank you for…your tenacity and for the negotiation skills that you employed to obtain for us more than a fair settlement…The substantial settlement check that we received allows us to make the necessary repairs to our building and more than fully fund our reserve account.

Soon after our fire, we became acutely aware of the vast amount of time that would be necessary to document our losses. Building estimates, equipment estimates, product and stock inventories, engineering plans, as well as loss of rents and income projections were all new avenues of expertise for me, a novice, on top of the most important issue to me, that of trying to salvage whatever business possible and to protect my future sales…You immediately deployed your trained personnel to supervise and assist in documenting all of our losses…You kept in constant communication with me and my father regarding the status of our claims. Moreover, we were simply amazed when, through your full understanding of our insurance contract, you were able to effect a settlement on our personal property greater than the limits of liability, even after the application of a co-insurance penalty. Without your help, we would never have been able to devote the time required to protect our future business and wish to again thank you, Randy, for the marvelous job you did in settling our claim.

Navigating through the fine detail points of an insurance claim proved far more complex than I would have ever imagined. In hindsight I know I would have definitely struggled and ultimately lost money, had I tried to go it alone. The insurance company and their consultants are experts in the field of insurance claims. The insured is not. I would have been at a huge disadvantage had it not been for your help. The bottom line is your services are valuable and in my view necessary.