The Greenspan Co. Testimonials

I thought I would at least inform you how well Kenneth handled not only the claim, but he was most cooperative and understanding and well informed as to what should be done, under the most unusual circumstances with the type of policy I had - and the negotiations that occurred with my own carrier. Kenneth anticipated many things which I would not have anticipated.

The thoroughness of the appraisal made of the damages incurred, the presentation made to the insurance company, the constant follow-ups, and the attention received from all members of your company, contributed to the excellent results obtained.

Now after several months of never ending negotiating with the insurance company, we can honestly say that the decision to hire your company was one of the best decisions this board ever did. Thanks to your total dedication, professionalism and will, we can say that we are completely satisfied with the final settlement you were able to work out for our homeowners association. During the entire long and frustrating process that took place between your company in our behalf and the insurance company, your staff kept us informed of every detail, in a fast and very organized manner. Thanks to your dedication and commitment to us as clients, you kept me going, therefore I was able to maintain the full support of the owners to the end. The journey was difficult, even more difficult for us because after our claim was rejected the process to present a brand-new claim wasn't easy. But you passed with flying colors even though we were dealing with an insurance company that showed a lack of seriousness and professionalism in several occasions.

You may recall that the insurance company readily agreed to pay us 'policy limits' of $415,000 for the building and $50,000 for the contents (with a release - and then close the claim). At that point you began representing us. The insurance company has now agreed to pay…a total of $1,855,300. $1,855,300 is a long way from the $465,000 policy limits they had originally offered…This is all so very complicated and intense that it is very hard for my Board and me to grasp…In light of all this good news I can't keep this to myself any longer so I want you to share this letter and my most enthusiastic recommendations to any and all of your current and potential clients.

The Greenspan Co./Adjusters International experts worked with us closely throughout the entire claim process, guiding us, supporting us and most of all, handling our claim with a very difficult adjuster with an expertise well worth the fee charged.

The Greenspan Co./Adjusters International took the stress out of my hands and took charge of all that needed to be done. I saw first-hand how you very adeptly navigated my claim through the complex world of insurance always staying two steps ahead of the adjuster. Ultimately, the settlement achieved by your efforts was almost 2.5 times the initial offer. I am glad I had you on my side. I could not have done it alone.

Little did I know they were going to do all they could to pay me as little as possible for my home and lost rental income. As a builder I thought I could easily work with the adjuster to establish what was needed to repair the home. You were right in that they use their own language that at times has little to do with how real construction works…Without your knowledge and expertise I know I would not have come out as well as I did.

We initially attempted to deal directly with our insurance company in presenting them our business interruption claim, but ran into some very significant problems in that the insurance carrier did not see fit to agree with our presentation and as a matter of fact, offered us a very low dollar sum to settle our claim. Fortunately, we were advised to consult with your office and as a result of that consultation, we were able to settle our matter at a most agreeable figure.