The Greenspan Co. Testimonials
All Testimonials
In the months that followed, it became clear that you are indeed knowledgeable about insurance processes. In addition, you have a keen sense of strategy, and highly effective people skills. You patiently shared your strengths with us and for that we are deeply grateful. We’ve often commented to friends, “When we have our taxes done, we hire a professional”. Now we are in a situation that we have never before experienced, so we are hiring a professional to guide us in our claim… Beyond your expertise, you gave us your friendship. You were always there for us, let us in a window of your own family life and “held our hands” when that was that was most needed.
Their expertise and perseverance enabled us to collect more than twice the amount originally offered by the insurance company's representatives. As you may be aware, we had not experienced a loss before and were reluctant to use a public adjuster. Shortly after we submitted our claim, we found that we were on the receiving end of numerous faxes and requests for additional information from the insurance company accountants. We were lulled into believing that our cooperation in providing the information would result in a fair settlement offer. Needless to say, we were shocked to discover many months later that the insurance company's settlement offer was less than half of our actual loss…Your team immediately went to work by guiding us in gathering information that would enable us to overcome our setback. Their comprehensive analysis of the report, meticulous review of the additional documents, and presentation of our claim enabled us to achieve a settlement far greater than our expectations. They also saved us many hours of valuable time and aggravation.
We’ve always been lead to believe in our insurance company, so we felt sure they would have our best interests in mind during this process. We quickly learned otherwise. We desperately needed help and that help came from The Greenspan Co. / Adjusters International. Our worries, concerns and fears were quickly put to rest when they became our adversaries and I, personally, felt the huge weight of the situation was lifted off my shoulders…Before this experience we did not know The Greenspan Co. / Adjusters International, nor did we know that there is help of this nature available. The Greenspan Co. / Adjusters International delivered on its promise and we will always be grateful for their help.
The whole experience was handled extremely efficient and swift, plus they got more from our Insurance than we would have gotten, because they have the knowledge of Insurance.
When the fire hit last year it had a devastating affect on us. Still in shock, we initially were reluctant to hire the services of an outside public adjuster to help us in settling our claim. We were concerned to lose a portion of whatever little money we would get from the insurance company to an agency that requested a share of all our proceeds once the claim would get settled. As it turned out, the best decision we made in the midst of chaos, was to hire The Greenspan Co./Adjusters International. In the end, you were indispensable to us in dealing with the insurance company. Not only was your commission hard earned and well deserved, but without a shadow of a doubt do I know, that the final settlement amount would have been far less had it not been for your involvement and participation in the overall process.
Your professionalism and expediency with respect to this claim, with the added complication of us only named additionally insured, highlights even more your company's ability to perform.
2017: In the unfortunate event you’ve sustained a fire or other property casualty at one of your properties and are considering bringing a public adjuster to facilitate the insurance adjustment (which, while I was reticent to do myself at first, I would strongly suggest), I’d HIGHLY recommend utilizing the services of The Greenspan Co./ Adjusters International. If you should choose to bring them on, I’m very confident the additional insurance proceeds they’ll collect on your behalf will more than pay for their fee, perhaps many multiple times over, and will in large part relieve you and your colleagues of the arduous and time consuming adjustment/ claim process. The folks at The Greenspan Co./ Adjusters International are extremely knowledgeable, professional, effective, and borderline invaluable, and I trust you’d walk away from the process echoing the same sentiments.
2015: I can say without equivocation in the event that a property of ours sustains a fire in the future, we’ll be contracting with The Greenspan Co./Adjusters International to protect our interests and manage any such claim. I’m very confident the additional insurance proceeds they’ll collect on your behalf will more than pay for their fee, perhaps many multiples over, and will for the most part relieve you and your colleagues of the arduous and time-consuming adjustment/claim process. I’ve found the folks at The Greenspan Co./Adjusters International to be highly knowledgeable, professional and effective, and, in assessing my experience in working with them, they’re worth their weight in gold.
...While we were initially hesitant about retaining a public adjuster, our meetings with Paula Borges presented numerous positive reasons to retain The Greenspan Co./ Adjusters International. Paula gave us hope and explained your team would level the playing field. Everything Paula said came true. We are extremely satisfied with our decision…As a result of all your fine efforts, we’re now able to rebuild our apartment building how we want to, to our specifications and tastes; not to our insurance carrier’s. In doing this, we can now build nicer apartments, obtain the type of new tenants we want, which means we can now increase the amount of rent we can now charge.