The Greenspan Co. Testimonials
All Testimonials
Times were most difficult for our entire family as we saw 25 years of hard work falling to the ground. From the time we acquired your services, until the close of the claim,… you gave us unbelievable attention and most positive results…You were continually in touch with our carrier and always kept us informed of the progress. You had to hurdle many obstacles along the way, such as a most 'unreasonable' adjuster, that did all he could to have our claim denied…And finally Randy, words cannot express our feelings to you. Your professional talent, advice, consoling and 'TRUE FRIENDSHIP' will never be forgotten.
Were it not for the assertive stance delivered by The Greenspan Co./Adjusters International to my insurance carrier, I know the outcome would have been far less favorable. Aside from the financial attributes, which I recognize fully recovered the fees for your services, the heretofore unrecognized brutality of the insurance industry was minimized as well... The Greenspan Co./Adjusters International always seemed to have multiple alternatives to offer me, based on extensive experience. In your line of work, experience is what counts.
Working with you and your staff made me realize that I would not have been as successful dealing with the insurance company alone. The process of settling an insurance claim was far more complex than I ever imagined. You are your staff provided the expertise needed to settle my claim equitably.
I cannot thank you enough for the results you got for me and also the short time it took you to achieve the wonderful results. Through your knowledge and creativity, you were not only able to get me a very good return for the damage, you were able to get the insurance company to allow me to keep the stock. This allowed me to have a successful sale and keep the doors open…The settlement you achieved for me was the most favorable for all concerned.
I must admit I was leery and skeptical when you approached me the day after the fire damage to my business. Deciding to hire you was indeed a very wise decision on my part. I didn't know which direction to turn, only that my business needed all of my attention. Your expertise, attention to detail and overall management of all aspects of my claim relieved me of an overwhelming burden. The settlements under the building, business personal property, and loss of income were all more than I expected. Your relentless pursuit of what I was owed by the insurance company netted my business two to three times what the insurance company wanted to settle for…The value of your company's service cannot be stressed enough.
The Greenspan Co./Adjusters International's efficient follow through with the necessary paperwork and correspondence keeping us constantly informed, was greatly appreciated. We never felt left in the dark... Your professionalism as a person certainly reflects the wonderful company you represent.
We had no idea of the complexity and diversity of the process involved in the settlement of a Builder's Risk claim, especially since we were 95 percent complete when the fire occurred, you and your people were able to make sense of our policy, put all the pieces together to make us whole, and put the owner at ease.
I recall vividly the overwhelming number of post-fire tasks that were required to bring order out of the chaos that resulted from trying to respond to the ongoing demands of a busy manufacturing company, determining the proper course of action to handle the many hazardous materials involved and getting the clean-up started, determining disposition of customer goods that were in plant at the time of the fire, identifying and initiating the actions necessary to restart some production flow, etc., etc. With all this going on, it quickly became obvious that we would also have to enter into complex and technical negotiations with the insurance company in order to sustain the flow of needed insurance funds, negotiations for which none of us at our company were really qualified. Your company provided an inventory man to help us count the pieces even as they were still smoldering in the destroyed shop. You hired an experienced appraiser to work with the inventory man. You also provided a very competent CPA specialized in this type of insurance loss accounting. She quickly helped us to set up our 'fire accounting' system, and provided us with valuable tax accounting tips. You personally negotiated with the insurance company's lead adjuster in many sessions over several months.