The Greenspan Co. Testimonials

Thank you for the expertise exhibited by you and your staff for the handling and settlement of our Studio City store fire loss and business interruption claims. The Greenspan Co./Adjusters International saved Strouds many hours by doing the research and calculations required. Your follow-up and negotiation proficiency proved to be valuable for settling our claims with the insurance company.

The fire virtually destroyed the entire project with the exception of the slab and elevated slab. You and your staff were knowledgeable, quick, precise and knew what we needed to do to properly present our claim before the insurance company. This made the process less painful and led to a quicker resolution. Because of your guidance and advice, we received an excellent settlement for the Building and Loss of Income. Your involvement allowed us to best present our position and argue for a favorable settlement.

It took us a while to decide to use a public adjuster. This 'fire' phenomenon was but a once in a lifetime thing for me and I realized I had no qualifications to serve our company's best interest trying to settle the claim equitably. The insurance people, on the other hand, have adjusters that deal only with this kind of a situation on a daily basis. We concluded that a public adjuster should even out the 'experience' inequity involved. The decision proved correct. A major portion of our inventory was gone, the computer was gone, there were no offices, no telephones, not even a desk and all this right in the middle of our construction season. There was simply no time for anything except trying to hold our customer base together while seeking critically short material. Definitely not a time for researching through reams of old printouts to justify our loss to the insurance carrier. The bottom line was our hands were freed to run our business and not to be further burdened in an already critical time situation…In conclusion, the carrier awarded us an amount 300 percent higher than their earlier projection on business interruption and almost 100 percent on the personal property loss.

The professionalism, expertise and dedication you demonstrated in handling our claim were remarkable.

Without your help and that from your competent and professional staff that supported your efforts, I am confident that the outcome would have been devastating to us. We received the settlement that I feel we deserved only through your efforts. As you know, after many years of building a business, to see it totally destroyed in a matter of hours is devastating. More than a sense of security is lost, it is like losing a family member and to re-assemble all the pieces and to be able to put our lives back on track, to you all at The Greenspan Co./Adjusters International, let me say again, THANK YOU.

The relief and peace of mind obtained by turning over this battle to experts made any expense worthwhile.

I truly do not believe we would have been as successful in either amount or timeliness of settlement without your help.

You enabled us to reach an optimal settlement with our insurance company related to the 7/05 arson fire of our apartment building in Studio City. Your communication with me was excellent and I felt confident that you were on top of the situation from the beginning.