The Greenspan Co. Testimonials

At the advice of our accounting firm we contacted Mr. Lucurell for help. Through his knowledge and experience he was able to persuade Zurich into further actions on the claim. He also was able to have partial settlement payments on the claim made allowing us to continue limited operations.

As a result of Mr. Lucurell's efforts, we reached a settlement without having to go to court. We are still in business and have the opportunity now to regain our position in the marketplace and continue our growth...

You were right; I should have hired your firm immediately after my fire loss…Jody spent a great deal of time in detailing to the Nth degree all of the personal property items that were in my home. Through her efforts and your excellent negotiating skills with the Farmers adjuster, Sharon Sims, The Greenspan Co. / Adjusters international ended up securing an additional $121,000 on top of the $48,000 that Farmers Insurance had originally measured my personal property loss to be.

Your wealth of knowledge of our insurance policy was crucial in developing a successful strategy to deal with the many phases of our claim. There is no doubt in my mind that your extensive reconstruction experience added a great deal of additional value to the final scope of repairs that you were able to negotiate on our behalf. Your knowledge of the proper methods used to completely replace fire damaged materials, and removal of smoke residue as well as addressing water related mildew problems allowed us to fully restore the Hotel and Restaurant. When our insurance company adjuster attempted to penalize our recovery on the Business Personal Property Claim, and Building Claim, your ability to completely eliminate our (90%) ninety percent Co-insurance penalty was truly remarkable. You were instrumental in helping us through a very complex and time consuming task that absent your involvement would have undoubtedly resulted in a substantial financial loss.

The professionalism of the The Greenspan Co./Adjusters International organization pulled me through psychologically and monetarily. Without their assistance my losses would have been considerably greater.

He went 'out of his way' to have the 'personal touch' in representing your company. The extra phone calls; the prompt responses to our inquiries; the follow up "progress calls" all gave me a sense of security in not having to worry about the one more 'iron in the fire.

Initially, we attempted to work with our insurance company's representative to resolve our claim. As opposed to the professional and courteous service which was promised by our insurance company, we found ourselves in an extremely adversarial position…Your representative paid especially close attention to detail and brought to our attention items that were overlooked by us and our contractor. Mr. Duval relieved a huge burden from us and presented our claim in a detailed fashion, which I was unsuccessful in doing. This attention to detail also became evident in the inventory process, which I had not realized was a very time consuming process. The inventory services your company provided were worth the fee your company charged alone. The increased settlement amounts were just an added bonus.

As a licensed building contractor actively involved in the construction of commercial property, my initial reaction to dealing with the loss to my personal property was to handle all aspects of a settlement with my insurance company directly. However, in discussing my situation with a business associate who is deeply involved in fire rehabilitations and dealing with insurance carriers, he counseled me to strongly consider working with a public adjuster… I can say with absolute certainty that securing compensation, as the result of my property loss, could not have been handled more effectively… The efforts of The Greenspan Co./Adjusters International assured that my property loss due to an accidental fire did not result in catastrophic financial loss.

Arnie dealt with our insurance carrier and got us the money we needed in a timely manner in order for us to rebuild. In a very stressful situation Arnie's expertise, calmness and confidence was especially reassuring.