The Greenspan Co. Testimonials
All Testimonials
...You are kind, caring, considerate and professional! You really and truly understand our plight and represented us appropriately! …To me you are close to a saint! An angel that God has sent to help us through our misfortune!
Prior to my hiring The Greenspan Co./Adjusters International, my insurance company offered a settlement of my claim for about $96,000 (including loss of rent). With the fine expertise of The Greenspan Co./Adjusters International adjuster the claim was settled. I rightfully collected just over $267,000, an amount truly reflective of actual damage, and almost three times the amount of what my insurance company offered me.
Steve walked me through the process slowly and patiently and had me realizing that just as I am a craftsman with wood, you are a craftsman with an insurance policy...Sylvia and I wish to thank you for staying on top of our claim, helping and supporting us during this process. Let me not forget to commend the professionalism of your inventory staff.
Even though I consider myself a prudent Risk Manager, there are so many details that you thought of that we didn't. Your calculation of the business interruption portion of our loss was by far more accurate and advantageous to our bottom line than any number our accounting department came up with…I was especially appreciative of the manner in which you negotiated with the insurance company adjuster. As you know, we have an ongoing relationship with our carriers, and rather than creating an adversarial relationship with Kemper's adjuster, you immediately initiated a 'team' concept, which certainly inured to our benefit.
Without The Greenspan Co./Adjusters International, and especially the services of Jessica, we would have gone through massive bureaucracy and fear-based hell. Instead, things remained reasonable and logical and every time we got nervous or felt panic coming on, Jessica at The Greenspan Co./Adjusters International calmed us down, told us what we needed to do, and helped us do it.
I am deeply grateful to you both for everything that you both did on my behalf making this process easier for me. Your expertise was invaluable.
As the old adage goes, a company is only as good as its people. From the inception, Bill Greenspan took the lead in selecting a professional team of experts from within his company to evaluate and nitpick our insurance policy, prepare detailed inventory of business and personal property and retained a construction consultant to establish the scope of work and assist in determining the cost of the physical rehabilitation of the fire damaged structure. It would be naïve to assume that the insurance carrier has its client's best interest at heart and is prepared to offer him the optimum settlement for his loss. You need someone like Bill Greenspan and his team of experts on your side to pull for you, to prepare, present and negotiate your claim.
Without your assistance I am sure the claim would not have proceeded as fast and as accurately as it did. Your professionalism and courteousness in handling this matter was exceptional. In particular I appreciate the fact that my phone calls where always returned promptly and you were always available and present when necessary… Dealing with insurance companies can be difficult and time-consuming. However, your quick responses and attentive support made the whole process very efficient.