The Greenspan Co. Testimonials

I had enough to fix everything, pay your fee and was satisfied

We believed that we made a smart decision in retaining The Greenspan Co./Adjusters International to file the claim for us. In my opinion, you had the knowledge and expert skills in handling the claim. We would not be able to reach such a much better than expected settlement without your professional advice and assistance

After the fire that burned our 60 year old family business, the first thing we were told by our insurance company was not to speak to any private adjusters. Luckily, we did not take this advice. I am an expert in my business but when it came to insurance settlements, I was out of my element. The moment we engaged your firm, our level of confidence rose dramatically. You and your associates were able to make sense of a very complex claim and achieve an extremely equitable settlement.

Our construction team had little experience related to fire restoration and Bill’s experience and knowledge helped to save time and money. Thanks in part to Bill’s guidance, we were able to open the remainder of Santana Row on November 7, 2002, less than three months after the devastating fire...With Bill at the property, our development, marketing, and operations personnel were able to use Bill as the “go-to” person with any questions relating to the fire insurance claim. This allowed our staff to focus on getting the project open and operating, rather than worry about the insurance claim...Finally, Bill was an enormous resource and advocate in our claim with the insurance company. Bill’s vast experience, advice, and daily commitment were extremely valuable in our effort to finalize the insurance claim for Federal Realty Investment Trust. Without Bill and the rest of the team, I am confident we would not have been able to resolve this $125 million plus negotiation in less than 14 months, an enormously fast timetable for a claim of this size.

Initially, I was skeptical about any public adjusters, and The Greenspan Co./Adjusters International meant nothing to me. However, from the outset, I was impressed by the persistence and resourcefulness of those employees with which I had contact. As the claim process progressed, I was further delighted by the attention you gave to our particular needs. I always felt we were your most important clients, as I'm sure all your families did. Whether the problem concerned temporary living expenses or the valuation of our property, your clear, detailed, and appropriate response kept the negotiations going on an always-beneficial keel. We were continually reminded of your experience and integrity.

I am certain that we would have been combating with our insurance company for years to come if it wasn’t for you and your knowledgeable staff.

Last year when the fire occurred at my rental property, I thought the insurance company would just pay me and I would have the repairs made. Soon it became apparent the insurance company was going to drag their feet and were not going to pay me enough to make the repairs and necessary code upgrades. Thanks to your expert handling of my insurance claim, we were able to settle with the insurance company for two and half times the amount they were originally offering us.

From the onset of our claim it was very obvious the Insurance Company's adjusters were minimizing our recovery and not properly assessing the damage of our custom home, which was totally destroyed as a result of the forest fire. You and your team of experts properly assessed the damage and submitted the claim reflecting the proper costs and damages and successfully negotiated a fair and equitable settlement for us. Your fee in excess of $100,000 was well earned and certainly fair considering the fact had we not engaged your services, the Insurance Company would have most probably only paid less than half of what your firm recovered on our behalf.