The Greenspan Co. Testimonials

On behalf of General Cigar I want to thank you for your comprehensive and diligent work in helping us settle our insurance claims covering the assets destroyed in the…fire…Especially difficult was the seed claim recovery where a great deal of analysis and persistence was required for this valuable asset.

You and The Greenspan Co./Adjusters International have demonstrated your knowledge of insurance policies and claims and your efforts and professionalism saved us a great deal of work and stress...Our gratitude and professional respect for your performance can never be enough.

These were absolutely the best worst experiences of our lives. You guided us with ease through the process of becoming whole again and we appreciate you all and the work that you have done for us. Choosing The Greenspan Co./Adjusters International to deal with our insurance company was the best choice that we made personally and professionally and we would make the same decision again.

Although our insurance adjuster told us we would have no problem with our recovery, it soon became apparent that the logistics to prove the claim would be overwhelming. It was through your abilities and aggressive and tenacious approach to the Insurer that we recovered the maximum amount due us under our policies of insurance. We have no doubt that it was due to your careful and detailed computation of our claims as well as sophisticated follow-through and negotiation which yielded a more than satisfactory recovery along with a minimum of hassle to our management. Your assistance allowed us to concentrate our energies in rebuilding our complex and providing our guests the same standard of care to which they expected and we prided ourselves.

We were totally bewildered when we realized we had suffered extensive damage and did not have the slightest idea what to do. Fortunately, I called you early the next morning and that same morning you arrived, arranged for the clean-up, introduced us to appropriate contractors to assess and repair the damage and successfully negotiated an appropriate settlement with the insurance carrier. We will be eternally grateful to you, not only for your professionalism, but for your real concern and caring attitude that helped us get through that period.

Had we allowed Farmers Insurance to adjust this loss, we probably would have only collected 50% of what you were able to secure on our behalf. Your fees were certainly worth the expense in light of my father and I not having to deal with all of the complex issues that arose. You took much of the burden off our shoulders and your fee was well worth it.

Gary went to great lengths to understand our business and method of recordkeeping and put in that 'extra effort' at the times that it was most needed.

The problem now facing us was how do we run our business and get it back on its feed and deal with our insurance company at the same time…After making several calls to past clients of yours and knowing my sister had her fire claim handled by you, it was quite obvious at that point that The Greenspan Co./Adjusters International would be our representative….Arnie quickly reviewed our coverage and met with the insurance company adjuster. The adjuster was of the opinion that certain items were not covered and/or not covered at Selling Price. Arnie had different opinions and in the end our claim was settled in full and at Selling Price on all of the goods Arnie said should be settled that way.