The Greenspan Co. Testimonials

As you are well aware, after our serious fire, we were extremely confused and unfamiliar with the necessary procedures to deal with our insurance carrier. Right from the start we received compassionate, intelligent advice from all the members of your organization and felt during the past five months of uncertainty, that we were in the best of hands.

I'm certain if we had not had access to your excellent services, we would have settled for a much smaller sum for the loss of our facility, and it would have taken much longer to reach a settlement…Your organizational and people skills are unparalleled.

I can assure you that in my twenty two years of professional life, I have never met an individual who so industriously and conscientiously and so satisfactorily performed services for any of my clients.

I want you to know that I have always appreciated and deeply respect your fairness in all of our dealings, and I wish to assure you that any time I have any matters pertaining to your field, you will be unhesitatingly recommended for your excellent, efficient and competent services.

You guided me every step of the way through the difficulty process of scoping the damage, identifying the code upgrades, obtaining loss of rents, and applying the insurance policy in a manner to maximize the insurance policy benefit. You negotiated an excellent settlement on the repairs. I was able to recover more than I would have on my own. Thank you. You folks know your stuff.

Within a few days of the fire, several public adjusting firms called including The Greenspan Co./Adjusters International applying to represent us. Not having had this type of experience before, and upon having called and met with the insurance company and our attorney, we quickly came to the conclusion we needed help. We chose The Greenspan Co./Adjusters International because of the references and their professional approach. We made the right decision. As important to us as receiving everything possible in the way of dollars, was the fact that we could expend all of our time and effort in building the new mill by having The Greenspan Co./Adjusters International handle the insurance claim.

On September 11, 2015, The Butte Wild Fire destroyed my home, personal property and hundreds of other homes in my town, Mountain Ranch, CA. When I met Gregg Clifford, I knew your company was above the rest. I could tell by the manner in which Gregg represented your company, I’d get a level of advocacy and professionalism that no other company could provide. The great customer service and professional claims advocacy I received helped keep me going through a very difficult time. I’d recommend your company to anyone in the same situation.

Prior to retaining Adjusters International, State Farm had estimated our loss to be substantially below the deductible, $400,000.00. Through your efforts and Adjusters International, we were able to secure a settlement in excess of $1,700,000.00. With these funds, we were not only able to take care of the earthquake repairs, but were also able to upgrade other areas of our building that State Farm was unwilling to pay for prior to your involvement. You kept the Board adequately informed and were able to fulfill your promises with respect to timeframes and dollar amounts…I realize now that there are numerous technical issues that we, as homeowners, are not qualified to address directly with State Farm. You more than earned your fee. Not only did you triple the amount of our settlement, you eliminated a lot of stress and time that we would have had to go through in dealing directly with State Farm.

…the staff of Adjusters International had a well planned strategy which resulted in a highly organized claim. This was no small feat when one considers that there were over 300 unit owners to contend with along with a complex asbestos problem. Their professionalism and rapport with the insurance company enabled settlement of our claim in three months, much sooner than we had ever hoped. Their attention to detail, knowledge of the insurance policy, and negotiation skills brought us an ultimate settlement which was nearly $2 million more than we originally expected.