The Greenspan Co. Testimonials
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...Your willingness to meet me left me with the sense that I could trust my case to you and that I would not have to worry about any significant interruptions in my busy schedule. What could have been a nightmare for me turned into a very manageable situation and the story had a happier ending than I ever imagined. You did a first class job from the beginning and I remain impressed by your willingness to follow up on the last few details.
As an attorney and real estate broker, I am familiar with real property contracts and law. Therefore, I thought I would be able to successfully negotiate a fair settlement with my insurance company without any assistance. After speaking with you, I decided that it would be worth my while to hire you, if only to avoid the tremendous drain on my time it would take for me to personally handle the negotiation. What I did not realize was just how valuable your services would be. You were thoroughly versed in the intricacies of the laws that deal with insurance loss. But just as importantly, you knew the people involved, both in the insurance and in the building industries, and had worked with them in the past. You were, therefore, able to offer invaluable suggestions when it came to negotiations strategies. I was more than happy to pay the fee approximately $45,000.00 and there is no question in my mind that your expertise, diligence and hard work resulted in a settlement that netted me a far greater amount that I could have negotiated on my own.
It was a very traumatic situation, but we felt very comfortable in having you take over the burden. It also helped us deal with the situation better by having someone as concerned and knowledgeable as you in our corner. We feel that our losses were minimized due to your expert handling and liaison between the insurance representatives and ourselves, and we would not hesitate to recommend your services should anyone have the need for them.
Prag House is an 8,000 square foot, three story structure with a full basement. Between the fire and the 25,000 gallons of water necessary to put it out, every floor and the basement sustained significant damage. How could we possibly embark on the steep learning curve required to responsibly oversee this work, while also working our full time jobs and fulfilling family obligations? We had dozens of questions and no answers. Frankly, none of us had ever heard of public adjusters. But after meeting with The Greenspan Co./Adjuster's International team to understand what they could do for us, and doing some research on different public adjuster firms, we decided to hire The Greenspan Co./Adjuster's International. It was, hands down, the best decision we could have made! Drew and The Greenspan Co./Adjuster's International team are extremely knowledgeable about the complex insurance laws and practices that most of us know little or nothing about – and yet can prove to be the most critical factor driving everything else. Bottom line: Hiring a public adjuster firm may seem expensive, especially in the initial hours and days after such a life-altering event, when money is tight and it’s hard to know how much anything will cost. It may be tempting to think it’s not really necessary. But if you hire the right public adjuster, it will be the best decision you make! The Greenspan Co./Adjuster's International was worth every penny we paid them!
Mr. Migdal and Mr. Warren were extremely professional and they knew exactly what they were doing. We realize it was not easy. It took a lot of hard work, long hours, canceled meetings, frustrations, long distance calls, more canceled meetings, sleepless nights, constant pressure from us, not to mention the cultural differences, but we are more than satisfied with the results. It was definitely worth the wait. We received more money than expected. They handled all our requests in a timely fashion and represented us better than expected.
You and your staff are a finely tuned organization who can go against corporate giants and produce winning results for your clients. The results of your efforts brought about a very fine settlement well in excess of what I had expected. You or a staff member were always there when I had a question, you always had the right advice and the rock solid assurances of a positive outcome.
Though initially employed one year after the earthquake solely to prepare our business interruption claim, you suggested following your review of our insurance file that the measure of loss calculated on our building claim by our insurer was far less than what we were entitled to collect. We agreed to allow you to discuss the situation with our insurer which ultimately resulted in substantial dollars in excess of their previous loss calculation. Along with your excellent settlement on the business interruption claim, we could not have been happier. When we experienced our severe fire in Los Angeles, you responded on an expedite basis and, with the assistance and involvement of your Los Angeles office, gave us immediate and necessary advice as to inventory techniques, salvage agreements, emergency protection, building estimators, etc. that allowed our claim to be processed promptly and, ultimately, have our store reopen faster than initially expected. The dollar results of the adjustment were equally favorable to your previous representation of our firm, and, if need be, we would not hesitate to utilize your services in the future.
My main reasons for hiring The Greenspan Co./Adjusters International was simple. They knew the claims process well and they were local.