The Greenspan Co. Testimonials

Although my insurance agent told me immediately after the fire I had nothing to worry about, this was in contradiction to the insurance company's pointed questions and statements…Considering that this was a multi million dollar fire with questions of salvage, insurable interests of personal property of others, excess and prorata insurance coverages, etc., I have no doubt in my mind that if I attempted to unravel this mess myself and deal with my business operations, I would have been the net loser. Immediately you were on the scene, you organized the entire insurance recovery and took care of all of the documentation and all of the meetings with the insurance company that were necessary to secure an extremely successful and equitable recovery. Due to your assistance, I was able to focus my energy and attention strictly on my business operations to minimize losses and to restore my business operations as quickly as possible.

We have always been particularly appreciative of Bill's professionalism. He was responsive to our concerns and always went to pains to ensure that we had the best information available for evaluating our options at critical stages of the process, including obtaining consultations from professionals with specific, relevant expertise. We are confident that his extensive knowledge and concern for our best interests allowed us to make the best representation of our claim. We do not believe that we could have obtained as favorable a settlement had we not had The Greenspan Co./ Adjusters International to represent us.

Your kindness and consideration of all matters…is very much appreciated. I have told my business office to call you in the future should any of their clients need your help.

Within a few days of the fire, several public adjusting firms called including The Greenspan Co./Adjusters International applying to represent us. Not having had this type of experience before, and upon having called and met with the insurance company and our attorney, we quickly came to the conclusion we needed help. We chose The Greenspan Co./Adjusters International because of the references and their professional approach. We made the right decision. As important to us as receiving everything possible in the way of dollars, was the fact that we could expend all of our time and effort in building the new mill by having The Greenspan Co./Adjusters International handle the insurance claim.

Your firm put our building, personal property and business interruption claims together and documented them in a manner which I believe afforded us the best possible return…And, thank you for turning our disaster in a workable, and even positive situation!

I also would like to take this opportunity to once again express my appreciation for the fine job you and your firm did in helping us achieve such a successful settlement with Atlantic Mutual/Centennial on behalf of First United Methodist Church of San Jose. Your insight, knowledge and experience were invaluable to our better understanding of industry practices, policy coverages, the standard of care, and even the personality traits of the major players on the other side…We were better prepared, better equipped, and more committed than Atlantic, and that is why we obtained such a great result.

Your knowledge of the legal and contractual requirements that an insurance company must follow, your constant reminder to the adjuster of these obligations and team work resulted in an extremely successful resolution. I am glad we retained your firm. The fee of 10% that you charged for your services were nominal in comparison to the results. Your settlement resulted in more than two and a half times the original offer from the insurance company.

This letter comes from a senior citizen with many years of experience in support of her remarks. We often speak of 'The Good Old Days.' In light of present-day incompetence and lack of dedication to the job on the part of many, there is more truth than fiction to the remark…Words absolutely fail me in expressing the gratitude for the expertise with which everyone, beginning with the first interview in my home, has worked towards the accomplishment and conclusion of the settlement with the insurance company.