The Greenspan Co. Testimonials

Now that it’s over, we can say with 100% certainty that everything Rino and Eric said would happen actually happened. Farmers Insurance initially offered $295,606 to rebuild our home; however, Eric diligently and successfully got us $496,950. Lastly, Eric got us $191,000 for our personal property when Farmers only wanted to pay us $111,000. We saw the 10% fee we paid for your services as an investment in our claim; the return we got on that investment was far greater than 10%.

The only thing we regret about using your company to settle our fire loss was that we did not hire you from the very beginning. We thought if we conducted ourselves with honesty and integrity our insurance company would also. How wrong could we possibly have been? For nine months, we did everything we could to save our insurance company money in the hope of getting a fair settlement. Thankfully, we found your expertise. Your team knew exactly what to do. I feel that if we had hired you from the very beginning we would have recovered all the money necessary to rebuild my mother life and been able to house her in a home comparable to the one she lost while she was displaced and shorten the time she was displaced by 6 months or more. Your negotiations skills and dedication to a fair and complete settlement were first-rate.

It became quite evident in the days following the fire that we were in over our heads. With the pressure from our insurance company to settle fast and low, hiring The Greenspan Co./Adjusters International was clearly the best decision we made. Not only did The Greenspan Co./Adjusters International have the available resources to accurately assess our loss and negotiate on our behalf, I also believe we would not have received the last installment of our settlement without your assistance.

I can say without reservation that without The Greenspan Co./Adjusters International, I would have been lost. For-profit insurance carriers have a mandate to keep costs low for the benefit of shareholders. They are not committed to the interests of premium payers. They have created a world that is impenetrable to the average policyholder. You will need help, and The Greenspan Co./Adjusters International will do the job for you.

...It is fair to state that the settlement that you ended up negotiating with Safeco Insurance was far beyond what our expectations were. Safeco initially estimated our loss at approximately $240,000. Ultimately, through your efforts…we collected in excess of $507,000. That’s over a 200% increase in our recovery. Obviously, your fee was miniscule compared to the increased dollars you collected. You left no stone unturned and we were able to upgrade our building substantially.

Immediately you began a thorough and comprehensive analysis of our insurance policies and, as well, the organization of emergency and restoration crews. Upon the arrival of the insurance company's adjuster, your precise and detailed understanding of our policy smoothed the insurance company's initial misunderstanding of our coverage. Early the next day your inventory crew began a detailed listing of all damages of real property, equipment, furniture and fixtures, stock, and work in process. You and your certified public accountant began researching our books and records after sufficient discussion with our officers to thoroughly understand our operations. You then structured an audit system that allowed the insurance company to pay equitably against extra expenses and loss of income. Your experience and understanding enabled you to compute our stock loss to extract every advantage possible from our policy. The insurance perspective you chose garnered an additional recovery no one ever expected from our policy! This unexpected recovery, along with the advance payments you arranged immediately after the flood, allowed Sawyer of Napa to regain momentum and continue operations in what is proving to be one of our best years.

I am single and self-employed, and although I at first attempted to handle my insurance claim myself, it soon became apparent that if I wanted to simply maintain my 'sanity,' not to mention obtain a fair settlement, I would need expert assistance. I considered several public adjuster firms, and several lawyers, before engaging the services of The Greenspan Co./Adjusters International, and I have never for one moment regretted my decision, even when writing out their check! There is no way around it: the process of documenting a major loss is extremely difficult - complicated, traumatic, confusing and time-consuming. My claim was guided through the insurance maze by the professional skill, expertise and diplomacy of The Greenspan Co./Adjusters International's representative…Thanks to his dedicated efforts on my behalf, I have had the security of knowing that my claim was well represented, even when I could not personally attend to it, and, bottom line, I know that the settlement has been larger and far more equitable than I would have been able to obtain on my own. I am sure that I would have been at a decided disadvantage to have attempted these negotiations without The Greenspan Co./Adjusters International, and would have been subjected to a great deal more stress throughout the process

The settlement was beyond our expectations and almost double what we thought it would be…The fees we paid were worth every penny in terms of the service received. You saved us tremendous amounts of time and headaches. There is no way we could have negotiated the settlement you did.