As I expressed to you when we agreed to have Greenspan Adjusters International represent our firm, Sun Dry needed a timely settlement and the maximum amount allowable under the terms of our policy. It pleases me to know that your firm exceeded our expectations on both accounts. In reviewing the final settlement I would conservatively estimate that the total payment we received, because of your expert knowledge and tenacious pursuit of a fair and equitable settlement, resulted in an additional fifty percent more than we would have obtained if we would have attempted to settle without your help.

D. Jim Davis, General Manager - Sun Dry Products, Inc.
Vernalis, CA
  1. 1

    You just suffered serious damage and are wondering what to do next.

  2. 2

    You call your insurance company and wait for an adjuster to come out, hoping they will have your best interests at heart.

  3. 3

    You move from the asset side of your insurance company's ledger to the liability side.

We Can Help

Knowing everything you possibly can about the "fine print" of your insurance policy before you have any substantive dialogue with your insurer is an absolute necessity. Know what you are covered for and how to claim it. What you say to your insurance company's adjuster and how you say it can make a dramatic difference in how much you get paid. The more you know, the better the results.

Manufacturing Factors to Consider

Be sure to understand each of the following factors before engaging with the insurance company. Knowledge is the key to a successful claim outcome.

  • What is my broker's/agent’s role?
  • Does the adjuster work for us or the insurance company? Why they can't work for both. It's a conflict.
  • Does the insurance company pay for professionals necessary to evaluate my claim? Are they working for me or them?
  • Warranties and Protective Safeguard requirements. What do they mean? Can I still collect if I am not in full compliance?
  • Is there coinsurance in my policy? What does it mean?
  • What is the difference between a schedule of values and a schedule of limits?
  • Does my risk manager have the requisite skill sets to negotiate a large property claim?
  • What happens when the insurance company engages a forensic accountant? Who does that accountant work for?
  • Increased efficiency and productivity with new equipment. Does the insurance company get a “credit?”
  • What happens if I open my business elsewhere and I am successful? What if I am not successful?
  • What are extra expenses? What can be included? Can I use extra expenses to offset shortfalls in property coverages?
  • Is the insurance company using an independent building or equipment consultant to prepare a bid? Who are these consultants? Who are they working for? Do they only work for insurance companies?
  • How is actual cash value determined? Why should I care?
  • Can I compensate employees who help with cleaning or restoration?
  • Replacement properties. Lease purchase strategy. Is it good for me?
  • Replacing versus repairing equipment/processing lines. Pros and cons.
  • How quickly can I get started rebuilding?
  • How does my policy address increased costs due to new codes? If my coverage is limited, what can I do about it?
  • Will the insurance company pay for a construction manager?
  • Should I have concerns as to how my insurer deals with pollutants - hazardous materials - lead & asbestos?
  • Stock in the yard. How far from the building is coverage afforded? Measured from where?
  • How do smoke and the water used to fight the fire affect my machinery? Equipment? Computers? Other electronics?
  • Valuation of raw materials. Work in progress. Finished goods. Methodologies employed.
  • Can I recast my financial statements? If so, why?
  • Do I understand why coinsurance clauses in loss of income coverage can lead to disastrous results when including labor expenses in the cost of goods manufactured and exclude those labor expenses in the business interruption evaluation?
  • Credit for continuing sales. How are they calculated?
  • Can I continue to pay my employees?
  • What is the extended period of indemnity, and how does it work?
  • What is the difference between Actual Loss Sustained and Sales Value of Production and how does it affect my claim?
  • What are expediting expenses? How do they differ from extra expenses?
  • How do I project lost sales? Sales declines?
  • How do I project sales of new products?
  • Can I use proformas/budgets to calculate loss of income?
  • Temporary facilities. Portables. Hardscape. Temporary or permanent? How presenting my story can affect my recovery. Do I know my policy provisions?
  • Temporary locations - How to handle air quality?
  • Temporary production in other owned or non-owned locations? What happens at the end of my claim?

Manufacturing References

In addition to the 5,000+ references on our list, here are some well-known names in the manufacturing industry we have helped.

The Difference Public Adjusters Make

We work exclusively for YOU, not the insurance company. Our insurance professionals have managed and negotiated thousands of claims for nearly every type of natural and man-made disaster. Local in our approach, we have over forty offices across the U.S. and Canada, and an unmatched network of expert resources to efficiently mobilize and be at your side.

Our Results

Asko Processing

Greenspan Adjusters International
Greenspan Adjusters International

Harris Farms / Harris Fresh

Greenspan Adjusters International
Greenspan Adjusters International

Hinrichs Trading Company

Greenspan Adjusters International
Greenspan Adjusters International

Martin Archery

Greenspan Adjusters International
Greenspan Adjusters International

Navajo Manufacturing

Greenspan Adjusters International
Greenspan Adjusters International
I would like to express my personal appreciation and also the appreciation of Lockheed management in general for the excellent job you and your associates did in working up our earthquake claim, particularly the… Read More about R. E. Butler, Director of Corporate Insurance

R. E. Butler, Director of Corporate Insurance, Lockheed Aircraft Corporation

The bottom line is that we simply could not have recovered from our disastrous fire without your professional assistance. Like most, I was initially skeptical of independent adjusters and at the time of the loss, I was… Read More about Jon Goldenbaum, Vice President

Jon Goldenbaum, Vice President, PolyFiber Aircraft Coatings

We initially thought we could handle everything ourselves but after an entire week of dealing with our insurance company, Farmers Insurance Group, we were at our wits end and called your company. Even our attorney… Read More about Jim Shue, President

Jim Shue, President, Bill Damus, Secretary/Treasurer

Spa Factory Clearance Center Inc.

You were so right about needing help. Being so underinsured, I thought it would go smoothly. Boy was I wrong. When it started out you were to be a convenience not a necessity. My staff and I soon learned why… Read More about Cheryl Clark, Owner

Cheryl Clark, Owner, C.C. Supply Dist. Co.

...Taking the “insurance issue” off my plate allowed me to focus on my customers and saving my business, and gave me some confidence that everything could work out OK. …Greenspan Adjusters International did a… Read More about David Povich

David Povich, Tool Alliance

Adjusters…sent qualified personnel on site and made calm of a hectic environment at Cat Cay. They provided individual attention promptly even as they handled claims of other insured on the island. The administration… Read More about S. Kent Rockwell, CEO

S. Kent Rockwell, CEO, Cat Cay Land Company

Astrotech International Corporation

Actual results will vary based on individual circumstance and nature of insurance claim loss. There are no guarantees you will experience the same results.