...The fire was extremely disruptive to our business. It severely damaged much of our complicated equipment, destroyed much of our inventory and interrupted the start up of our major contract…Your team was on site and was totally devoted to our cause from the beginning. We are a very small organization and had neither the manpower nor the expertise necessary to properly assess and value the damage. By working with you we identified losses that we would have missed. Further, our bank and our customer were both impressed that we reached out to professionals to assist in resolving out claim. You kept us informed and kept your entire team fully engaged. Our initial concern was that we were too small to be of interest to you. You treated our loss in the same manner as you would have treated your own.
Michael J. Chutz, President
You just suffered serious damage to your recycling center and you are wondering what to do next.
You call your insurance company and wait for an adjuster to come out hoping that they will have your best interests at heart.
You moved from the asset side of your insurance company's ledger to the liability side of their ledger.
Knowing everything you possibly can about the "fine print" of your insurance policy before you have any substantive dialogue with your insurer is an absolute necessity. Know what you are covered for and how to claim it. What you say to your insurance company's adjuster and how you say it can make a dramatic difference in how much you get paid. The more you know, the better the results.
SettlementWe will negotiate the best possible settlement.
Peace of MindWe can help you get back to your lives, family, and business sooner.
AdministrationWe cover every part in preparing and settling your claim.
TeamA team of experts on your side.
Factors To Consider
When preparing a claim to a recycling facility, there are many factors that need to be taken into consideration. To help you navigate the process, we have put together several talking points for you to review. Having a full understanding of each of the below bullet points is crucial to documenting, filing, and successfully settling your insurance claim. If any of these questions give you pause, please feel free to reach out to us for a no-cost discussion about your claim.
How can you continue to intake new material? Can it be staged elsewhere pending resumption of partial or total operations?
Precious metals. How to quantify quantities in the debris.
Replacing versus repairing processing lines. Pros and cons.
Temporary production in other owned or non-owned locations? What happens at the end of your claim?
Stock in the yard. How far from the building is coverage afforded? Measured from where?
Is there coinsurance in your policy?
If there is, what does it mean?
If there is, did your insurance adjuster tell you? If not, why not?
How is coinsurance calculated on replacement cost? On actual cash value?
Properly managing coinsurance can prevent disaster. Not properly managing coinsurance can put you out of business!
Code Upgrade coverage is very important when rebuilding after a fire.
How does your coverage address code coverage?
If your coverage is limited, is there anything you can do about it?
What are expediting expenses? How do they differ from extra expenses?
How do you project lost sales? What about new technologies? Sales declines?
Recycling hazardous materials.
Can anyone else process the material so you can keep your customers?
If not, can they be stored pending partial or total resumption of operations?
What is your broker/agent’s role?
Will he/she be adjusting the claim?
How many claims has he/she handled?
Will his/her role be active or passive?
When faced with supporting your position or the insurance company’s, where will he/she stand?
Increased efficiency and productivity with new equipment. Does the insurance company get a “credit?”
How does the smoke and the water used to fight the fire affect your machinery and equipment?
Valuation of raw materials. Work in progress. Finished goods. Methodologies employed.
Frequently insurance companies use independent building and equipment consultants to prepare bids.
Who are these consultants?
Who are they working for?
Do they only work for insurance companies? Why should this be a red flag?
The insurance company is engaging a forensic accountant.
What is his/her role?
Why can’t you just have your accountant prepare your claim?
What is the harm in sharing your financial statements?
Are you required to produce your tax returns?
Can you recast your financial statements? If so, why? How?
What are the extra expenses? What can be in included?
Debris removal can be a tricky issue. What if you are the only licensed facility in the area that can handle your waste stream?
Adjusting Today® is a free resource from AI covering the most current insurance topics and critical issues affecting property damage and business interruption claims. It’s written by the leading insurance experts and from the policyholder’s perspective and includes real-life examples to provide insurance agents and brokers, risk managers, attorneys, business owners and other business professionals the context and knowledge to improve disaster preparedness.