The Greenspan Co. Testimonials

At the inception of this claim we were very skeptical in hiring a public adjuster as one of our relatives was an insurance agent. We felt very comfortable that our insurance company would take care of us and look out for our well-being. We were wrong. You immediately assembled a team of professionals to address the building and contents claims. Your construction expert was adept in local pricing and the intricacies of our building. Your contents specialist was extremely patient. With your claims and legal expertise, we overcame all the impediments. We have learned that insurance companies have their own staff of adjusters to look out for their concerns. It is important that the policyholder have their own advocate.

When we hired you after our gymnasium fire loss, we never expected the results we received from your involvement. Coregis Insurance Company initially reserved the loss at $350,000.00. Through your efforts, you were able to settle the gymnasium loss for in excess of $750,000.00 Your firm's ability to inventory and value all of the damaged personal property items belonging to the School District, teachers, and students was invaluable to us. I realize that a school district should have resources at its disposal to handle all situations that might arise. But there is no question in my mind that no one could possibly have someone on staff as skilled and knowledgeable as you and The Greenspan Co./Adjusters International. No one has Ken Crown ! My recommendation to any school administrator facing a large physical loss: Hire The Greenspan Co./Adjusters International. It will be the best decision you will make!

It became clear that I was out of my league. The experience taught me "a wise man knows when another man knows better". We collected for things that I could not have thought up in my wildest dreams. All of them perfectly appropriate under the terms of my insurance policy, but not things the insurance company adjuster or my broker would have suggested. I consider myself a savvy businessman and was certain that all those around me.. My accountant, lawyers, broker, etc… had the skills to handle the matter. Fortunately for me, it did not take me long to realize otherwise. The best decision I made was to hire a public adjuster. If there is one point that this letter should serve, it is to implore those reading it to put aside their preconceived notions of insurance companies as being their friends and to sit down with a qualified public adjuster and listen… then decide.

Up against a bankrupt insurer and a difficult (but clever) adjuster, you obtained far greater results than we thought possible - while keeping your fees so reasonable. The reputation of your company led us to your firm. Chris Glenister also proved to be a star. after receiving the insurer's final payment (we thought), Chris got us a significant additional amount - using rationale with their adjuster that I still don't understand.

My home and all of its contents was either entirely destroyed or damaged beyond repair by the fire…To lose everything is, I think, by any reasonable measure, a deeply traumatic and incredibly stressful event. One is immediately made homeless, stripped of all measure of comfort and placed into what can only be described as extreme financial and emotional uncertainty…Having one’s day-to-day existence, as well as one’s future, thrust into the hands of a major corporation – insurance companies wield enormous control over the claims process – also is extremely stressful…I actually had never heard the term ‘public adjuster’ until I experienced the fire that destroyed my home…The workload, negotiations, process and technical requirements required by insurance companies in order for a homeowner to recoup a loss of this magnitude is nothing short of overwhelming. The average homeowner has neither the professional expertise nor training to work effectively on his/her own behalf to ensure he or she receives the full claim amount due under terms of the insurance policy…I can say with 100% confidence and knowledge that due to Jessica’s professional ability, intellectual capability and tenacity on my behalf, I received insurance reimbursement far beyond what I would have been able to achieve on my own…She was one of the most customer-focused service providers I have ever met…Every email or phone call I made to her was answered promptly. She also was incredibly patient, kind, and considerate to me on a personal level, offering emotional support for an event that was without a doubt one of the most difficult I have ever faced in my life. She was also an aggressive yet entirely ethical advocate on my behalf…As difficult as this process was, there is no doubt in my mind that the process would have lasted much longer and I would have endured much greater personal and financial hardship had I not had Jessica as my advocate. Jessica Bivens literally helped me reestablish my life.

Not only were you thorough and knowledgeable about the asset listing and the prices, but you were kind, patient, and understanding…I particularly want to point out that you seem to know when Kathy was getting exhausted by the process and called a ‘break’ at that point. Your timing was excellent, and it enabled Kathy to get through a very emotional process without collapsing. I am impressed and amazed at your tenacity and your understanding.

Your tireless efforts on our behalf have been one of the few silver linings in an otherwise dismal experience…In the months since the fire, your dedication to detail has saved me and my husband hundreds of hours which we could ill afford to take from our respective professional lives. You have handled the aggravations and have allowed us to go on with our careers. The settlement of our loss was far from easy, but we remain convinced that you and The Greenspan Co./Adjusters International saved us thousands of dollars and hours of our time.

Because of the experience and the knowledge you have in the insurance business, we are able to recover all our losses during the fire incident. With your assistance, we got a quick settlement from the insurance co. You have done a great job.