The Greenspan Co. Testimonials

How can I possible put into words how much of a difference it made to have had Ken Crown, Chris Glenister and yourself guiding METROTECH Corporation through the complexities of the insurance policy, tedious negotiations and arcane legalities surrounding this event. You and your team surely increased our claim collections from Kemper by $1 to $2 million over what I could have done on my own.

…Having never been through a major property claim, I was unprepared to stand up to the insurance company and their consultants. Gordon Scott initially promised a team approach with a well coordinated strategy and what I got was no less than hall of fame caliber…Your team educated me on the available coverage’s my policy provided. You were able to obtain maximum rental value while my home was untenable, correctly valued my personal belonging’s including my extensive wine collection, and ensured the mandated code upgrades were included in the final settlement. In the end I received over $3,500, 000 when I was originally offered less than $500,000…Dealing with an insurance company takes a true professional who has the necessary experience and expertise. Greenspan filled that role and was truly an advocate on my behalf.

Welcome to the side of the insurance industry they never show in their ads! If you have never had the experience of trying to collect on a large insurance claim before I am sure you do not realize how badly you need the help of an expert like Bill Greenspan. It's easy to think 'I've been a good customer and paid my premiums for years so now those good folks will rush to my assistance just like in the ads.' Well perhaps...but let's look at the economics. After all economics and law are what drive and shape the behavior of businesses.

The thought of burdening my adult children and grandkids with my claim was unsettling…Not only did The Greenspan Co. / Adjusters International provide the amazing services you promised, you went far beyond any and all my expectations. Your team delivered such remarkable and timely assistance; I truly would have been lost without you. You were always there to take my calls any time of the day, you guided me through the complex process involved with my insurance claim. The value that you and KC added to this experience far exceeded your fee.

After speaking with my insurance company, I had soon realized that an insurance policy is truly one of 'fine print.' I had never understood that the issue of loss is only one element of a loss adjustment and that value, reconstruction methods, code and ordinance, etc., all play major roles in a successful adjustment of a fire loss. From the first day I hired you, you were immediately responsive in bringing in restoration appraisers as well as The Greenspan Co./Adjusters International team. The time consuming responsibilities of meeting with the insurance company, their general contractors, appraisers and other personnel was lifted from my shoulders and I was allowed to get back to my business which is, of course, the most important thing.

Our family recently went through a devastatingly large fire loss that left only the foundation standing. My brother was burned and our home destroyed. It was the worst day in our lives. No one expects for something like this to happen to them, but it can happen, and it did for us. When I first spoke with Ken I was very impressed with his professionalism and experience. He was direct and honest about our claim and thoroughly explained the claims process. We knew it would be long and tedious, but trusted that Ken and his team would do the job. Ken’s constant updates and aggressive protection of our interest were instrumental in achieving the highest possible settlement for us. His knowledge, expertise, and negotiation skills were crucial in dealing with our insurance company.

Que en este tiempo tan difícil para nosotros nos ayudaron y guiaron durante todo el proceso. Siempre con la intención de ayudarnos lo más que se pudiera y recuperar todo lo perdido. Con la ayuda de Greenspan Co./Adjusters International pudimos recuperar mucha más que lo que esperábamos.

On September 9, 2010, PG&E’s pipeline burst in San Bruno…I soon realized that there were too many loop holes and issues in the claims process that I would have surely missed…The services you provided us were truly outstanding and priceless. Knowing The Greenspan Co. / Adjusters International team were fighting on our behalf was invaluable, emotionally and monetarily. We would not have gotten anywhere close to the amounts your team was able to get us back, well covering all of the fees. More importantly the time and the emotional stress you saved us from would have been worth every penny, regardless of the amount we received back.

In July 2006, a fire of unknown origin destroyed a significant portion of our 27,000 square foot office building in Santa Clara, California. This was the first and only major fire loss that our company has encountered. The office building was vacant at the time of the loss and we were in consultations with the city to redevelop the site, so we were unsure if we could even make a claim for the damages considering the complexity of our situation. Our insurance agent advised us to not make a claim for the fire damages, but thankfully we listened to your advice and counsel regarding how to handle this matter. Every aspect of our claim was diligently handled by Paul Migdal and his team, from reviewing policy coverage, hiring construction specialist to determine the scope of property damage, depositions preparation, and corresponding and negotiating with the insurance company. Given our inexperience with these matters and our need to focus on our primary real estate management business, we were relieved that Paul took the leadership role in dealing with these matters. Without the time, effort and expertise that Paul put into this matter on our behalf, we could not have achieved the final settlement that you obtained…The fee you earned in this claim was well deserved – I know for certain that our insurance settlement was several times greater than what we could have achieved on our own, not to mention the time and effort that you saved us.