The Greenspan Co. Testimonials

I consider myself to be a skilled businessman. I am glad that I had the presence of mind, after the loss, to recognize that adjusting claims was a separate and unique skill of which I was unfamiliar…Now that the adjustment is fully concluded, I am satisfied and thankful that I chose to have you represent my interests. I am certain that no stone was left unturned by you and The Greenspan Co./Adjusters International and not one dollar was left on the table regarding my financial recovery.

While we were insured by the Chubb Group, who are most reputable and responsive, we had no idea as to what the actual recovery we could expect to receive...He handled all of the details and negotiations and the results were beyond our expectations.

I can now state without any reservation or qualification that any insured should and must avail himself of the services of a public adjusting firm, such as Greenspan Adjusters International, or he has no chance and no hope of actually getting the insurance that was paid and contracted for. I have come to this conclusion reluctantly because I had always assumed that insurance was a clear-cut, straightforward proposition; but we now know from this on-going experience that it is not, and skilled help is required in any effort to simply enforce the contractual rights we paid for with our premium dollars. We have been particularly pleased with the fact that you and your associates were always willing and able to work very closely with us even when that required doing some quite extraordinary things such as the tremendous time and effort involved with the physical inventory of the damaged rugs…I am convinced that whatever success we have achieved to date is largely and manifestly because of your own skill and experience in handling claims, to be sure, but particularly the result of your mastery of the art of realistic dealing with the insurance company and its lawyers. The most important thing that an insured must know about the process of handling his own claim is that even in the very beginning the relationship between himself and his insurance company is adversarial. It did not seem so to us at first, but I now know that it was, and that fact ought to lead anyone in those circumstances to the conclusion that they must have professional assistance.

...The service I received from your firm was impeccable. I was always able to reach you or another team member to answer my questions regarding the status and progress of the claim. I knew that the insurance company was trying hard to under-pay the claim. The expertise and background of all the individuals on the team from the world of insurance, law, and construction allowed the loss to be settled close to policy limits. You hit a home run on my claim!! I am assured that nobody should attempt to settle their claim with insurance companies without the benefit of sophisticated representation and expertise from The Greenspan Co./Adjusters International. The fee I paid was approximately $65,000. It was money well-spent - the return on the investment was well-worth every cent...

Clay was outstanding as a resource, completely knowledgeable about every aspect of our insurance needs, and truly a professional. He walked us through the process step-by-step, and he handled all of the communication with our insurance company, which made our lives a thousand times easier during an unbelievably stressful period. He fought for us to make sure that our insurance company paid our claims correctly and in a reasonable amount of time.

The professionalism of the The Greenspan Co./Adjusters International organization pulled me through psychologically and monetarily. Without their assistance my losses would have been considerably greater.

What a wonderful decision! I understand business quite well and have owned and operated my own business in Palo Alto over the last 20 years. I understand service and taking care of the client and I just can’t say enough about how our assigned adjuster took care of me throughout the process. He made himself always available to handle any questions I had without ever making me feel like I was imposing on his time. During our first meeting he laid out the process and timeframe for obtaining the payout and amazingly everything went exactly like he said and I received an excellent payout due to his conscientious and diligent efforts in working with the adjuster. WOW! How often does that happen in life?

Tenemos nuestro reclamo negociado y nuestra casa casi reparada. Gracias a Eric al final del dia la compania de seguros nos dio 50% mas dinero de lo que habian ofrecido cuando no estaba representada por The Greenspan Co./Adjusters International. Todos fueron profesional y punctual. Estamos encantados de servir como una referencia para los clientes futuros que puede estar contemplando contrar sus servicos El costo de sus servicios es minusculo en comparacion con los resultados. Ustedes hizeron frente a nuestra reclamacion de seguro y salimos recuperando mas dinero de lo que pensabamos. Una vez mas, gracias por todos sus esfuerzos.