The Greenspan Co. Testimonials

Bob and I know how hard you and your firm worked to bring about what we consider a very reasonable and just settlement from a very obstinate insurance company.

We knew that if we confined our efforts to restoring our business we would succeed, we also knew that if we had to divert even a small amount of our energies to the insurance adjustment both our business and the claim would suffer. We were also aware that we would have to deal with a trained adjuster sent by the insurance company to represent its interests-not ours. We were in a predicament. Even though we have attorneys and CPA's on retainer we are convinced that our own adjuster is the appropriate person to represent us in the adjustment of an insured property claim. Ken never left us alone with the many representatives and experts sent by the insurance company. He often met with them on his own allowing us to continue undiverted along the path towards full business restoration. He kept us well advised and he always consulted us before making any decision of consequence. His attention and diligence provided us with much more than just financial benefit. The substantial fee we paid to your company was earned many times over. We are certain that our recovery even after paying your fee was significantly greater than it would have been had we handled this claim on our own or with the advice of our attorneys and CPA's.

Greenspan Adjusters International assisted the Federation through very difficult and complex times. Your expertise and skill were exemplary.

On September 21, 1993, we hired The Greenspan Co./Adjusters International to represent our interests on our $700,000 building fire. You assigned Arnie Abramson, SPPA, of your firm to handle our claim. Not only was Arnie professional, courteous, and always there for us, he knew the Insurance company's concerns and questions and had the answers for them before they were posed to us.

Suffice to say, that you 'took the bull by the horns' and turned my insurance company around. There is no question in my mind that your expertise and tenacious approach to my claim provided a very favorable settlement. The benefits of your service far outweighed your cost.

Prior to the Association's hiring your firm to adjust our property claim, Farmers Insurance had offered us a settlement of $12.5 million. We knew this sum was insufficient but we never realized how much until The Greenspan Co./Adjusters International settled our claim within eight months for $27 million. Ken, you were tenacious in dealing with Farmers. You documented all discussions with Farmers personnel, detailed damages down to the penny and left no rock unturned. You kept the Board of Directors informed on a weekly basis, and were of assistance to us in other, related matters as well. Your expertise and that of The Greenspan Co./Adjusters International were invaluable...

Without your guidance and expertise, we could not have successfully met the challenges and requirements encountered with our insurers. Our decision to retain The Greenspan Co./Adjusters International proved to be one of the better business decisions we have made. It is certain that the benefits created by your supervision of our insurance claim far outweighed the costs of your services. Further, there is little doubt that the unique knowledge and skill brought by you and The Greenspan Co./Adjusters International could not be obtained elsewhere."

"Our property, Fashion Square Sherman Oaks suffered severe damage - running into tens of millions of dollars - during the Northridge Earthquake on January 17, 1994... The Greenspan Co./Adjusters International does not come cheap, but in the final analysis they earned their fee many times over by successfully negotiating with the insurance companies resulting in the insurers paying over and above what one could hope to collect.

I'm sure if I had handled the claim myself, it would still be in someone's basket, in some office, up on the 25th floor someplace.