The Greenspan Co. Testimonials

Unfortunately, I learned that there were companies such as yours well after the disaster which struck us…thus I had worked with the insurance companies directly, at great disadvantage to myself since I'm not in the insurance field, and too late for a contract with your company…The public, in general, is ignorant of the services that a competent public adjuster can render persons traumatized by disaster. We often simply do not know you exist.

Of all the financial decisions I have had to make in my life (and there have been plenty), hiring The Greenspan Co./Adjusters International was one of the best.

In the months that followed, it became clear that you are indeed knowledgeable about insurance processes. In addition, you have a keen sense of strategy, and highly effective people skills. You patiently shared your strengths with us and for that we are deeply grateful. We’ve often commented to friends, “When we have our taxes done, we hire a professional”. Now we are in a situation that we have never before experienced, so we are hiring a professional to guide us in our claim… Beyond your expertise, you gave us your friendship. You were always there for us, let us in a window of your own family life and “held our hands” when that was that was most needed.

The total payment, less the fee The Greenspan Co./Adjusters International clearly earned, makes for a very satisfactory conclusion to this mess...My recommendation of The Greenspan Co./Adjusters International is based on this conclusion: We would never have collected even half the amount finally paid without The Greenspan Co./Adjusters International keeping Farmers Insurance focused on the terms of the policy and reminding them that we were only asking them to do what the policy committed them to do. The final outcome is totally due to the two of you and your assistants who did what was needed by phone, mail, and coming to the property whenever Farmers or I wanted you there...Thanks for all your assistance in settling this claim and for holding Farmers to the letter of their policy. Without firms like The Greenspan Co./Adjusters International to help there would be many more insured who would simply be short-changed. Fortunately, after locating The Greenspan Co./Adjusters International with a web search and getting through on Christmas Day; I am not one of the short-changed!

They came around when I was feeling so helpless and alone. They came in as if they were family! They were there physically and emotionally. This company did everything first class, from the work, making sure it was done correctly and as much to make sure I was happy.

I’d never had a large insurance claim before this event and I always trusted that my insurance company would, “do the right thing.” Early in the process, it became apparent to me that the insurance company was looking out for their own best interests over mine. Perusing through their initial offer and scope of repairs was an eye opener. Even as a layperson, I noticed that there were many corners being cut – construction materials that were cheaper than those they were replacing. I was a bit shocked and overwhelmed by these findings and I realized that I needed a professional on my side looking out for my best interests. It was shocking to see the difference in dollar amount between the insurance company’s offer and what we were actually owed, and subsequently collected. Without The Greenspan Co./Adjusters International’s assistance, I honestly would not have had my home returned to even close to its pre-fire condition, or I would’ve had to come out of my own pocket in order to do so. It’s unfortunate that in the world we live in today, that it’s necessary to hire professionals to get insurance companies to hold up to their end of the bargain, but that’s the reality.

Your professional attitude, and ability to identify with my personal loss has been an enriching experience for me. I had no idea services existed that represented the claimant. Without your help I believe I would not have fully recovered from my loss.

Were it not for the assertive stance delivered by The Greenspan Co./Adjusters International to my insurance carrier, I know the outcome would have been far less favorable. Aside from the financial attributes, which I recognize fully recovered the fees for your services, the heretofore unrecognized brutality of the insurance industry was minimized as well... The Greenspan Co./Adjusters International always seemed to have multiple alternatives to offer me, based on extensive experience. In your line of work, experience is what counts.