The Greenspan Co. Testimonials

From our first meeting he put our minds at ease and gave us confidence that this frustrating episode of dealing with our insurance company could work out in our favor. He was unfailingly calm, cool and collected. He was incredibly knowledgeable and reassuring. He was completely engaged in the process of being our advocate, and not just an agent going through the motions. Very quickly, his thorough follow through and attention to detail earned our faith and trust. He not only met our expectations, but exceeded them. He took care of every challenge that would emerge. He made this difficult process of dealing with the insurance company bearable, and kept it moving along at a good pace.

Your familiarity with insurance procedures, wide network of acquaintances in the industry, personal integrity and willingness to work with all four of us has been critical in making this process successful for all…When we had questions, whether legal or otherwise, you found answers. When we needed more information, you got it. There is no doubt that our ability to rebuild our house is due to your hard work in securing a fair settlement…Any relationship includes stresses, disagreements, and frustrations, especially in difficult circumstances; certainly we had our share. But it is to your credit that you 'hung in there' to see this through to completion, all the while continuing to explain to us how these things work and trying to find ways to make the outcome acceptable to all…Your assistance was invaluable, and we thank you for it.

When we thought Eric would not get anymore, he got more. When we thought Eric was up against a wall, he found a way around it…Never be alone when handling your claim.

When a loss of this size occurs one feels at the mercy of the insurance company and the legalese of the language in the policy. Mr. Crown and you simplified all of this and in very plain language got to the bottom line of things and made clear to us just what we were entitled to. To anyone considering your services, we can only say, you certainly earn your fee, not only in the emotional protection you gave us through your vigilant advocacy of our case, but in getting us top dollar in our settlement.

You kept us in the loop throughout the entire process. We were appreciative of the hard work you did in securing a fair settlement that was much more than what Allstate initially offered to pay. We were able to rebuild the house the way we wanted, not the way Allstate wanted us to build it, meaning to a sub-standard condition. You looked out for us at every step. We really appreciate your hard work and diligence. The fee we paid of approximately $35,000 was well spent.

Without his (Dow’s) help as my advocate, I suspect the settlement figure would have been about half what I eventually received. Additionally had he not been so effective in pushing things through, I suspect the insurance company might have been rewarded by my giving up too soon. I discovered The Greenspan Co./ Adjusters International through an internet search and made a phone call, which I expected would mean leaving a voice mail and hearing back several days later. But to my surprise a very competent and caring person took full details of my situation, and both you (Dow) and Clay on site to meet with me the very next day! Please express my genuine thanks to your whole team.

Like most people, I had little interest or idea and less inclination to attempt to interpret my insurance policy and determine what we should fairly and correctly expect to receive as compensation from our carrier. The Greenspan Co./Adjusters International's experience, credentials, and testimonials quickly put us at ease and immediately minimized our anticipated stress and frustration of having to work through the settlement process. This alone, I personally valued at 50% of The Greenspan Co./Adjusters International's fee... We are sure, due to our own inexperience, we probably would have settled for considerably less than what we were fairly entitled to under the terms of our policy. That is just the way the process works and is not a criticism of my insurance carrier. Bottom line - The Greenspan Co./Adjusters International, in my opinion, definitely earned their commission and I would strongly recommend them to anyone who suffers the loss of their home and are seeking peace of mind and fair treatment in resolving the many issues that can arise from such a situation.

I initially thought Farmers Insurance would take care of us because of their advertising and their initial claims service; however, I quickly realized I was not going to get what I was paying for in my policy. Farmers Insurance initially paid me $173,555 to rebuild my home, which would have rebuilt 50% of my home, however, Eric was steadfast and methodical in his approach and eventually got Farmers Insurance to pay me $280,908, which was enough to rebuild my home to my liking, not to Farmers liking. The Greenspan Co./Adjusters International delivered on its promise.