The Greenspan Co. Testimonials

So many decisions and not knowing which way to turn, the team offered the best service around. Within days of our fire, while Dave and I were trying to figure out what to do, the team expeditiously assisted and guided us through the situation. During the inventory exercise, it was obvious the Insurance Company adjusters were not properly assessing the fire damage and submitted the 'proper cost and damages'. Jessica's determination and professionalism successfully negotiated a fair and equitable settlement for us. The fee which we paid was well earned and fair considering what the Insurance Company would have paid us.

I believe that The Greenspan Co./Adjusters International was able to negotiate a better response from the insurance company than I would have been able to do. You were experienced and knowledgeable about the claims process. I believe your fee was earned and I came out ahead.

Marilene and I would like to express our deep appreciation for the professionalism and perseverance that you…extended to us in insuring that our insurance claim is settled fairly…We are happy that we retained your Company to represent us since it was impossible for us to negotiate effectively with the insurance company by ourselves.

You sent into my life an angel who took me gently and firmly in hand, gave me strokes of encouragement, and guided and pushed me to completion. The cost of her services admittedly served as a motivator. However her judgments and decisions when I vacillated, and her 'short cuts' got me through to the end in record time. I also felt we had done a thorough and complete job. I've had no regrets or second thoughts that items had been omitted. It was money well spent and I wish I had hired her 18 months before.

You did a fantastic job as our advocate. You quickly grasped the nuances of our claim and moved the process forward without delay…You used discretion and judgment in presenting the loss to the insurance company. You knew when to be nice and when to be forceful. You kept us fully informed and answered our questions…A fire loss is difficult in so many ways. Thank you for making this one easier for us both financially and personally.

What is even more amazing is after an incident occurs you realize that you need to hire a company to negotiate with your own insurance company. They act like they are helping you through the process when in fact their goal is to payout the least amount of money possible while still settling the claim.

I would like to take this opportunity to thank you for the competent and professional manner in which you handled my insurance claim. As you know, I deal with insurance companies all the time in negotiating workers' compensation claims and other claims and I know exactly how they operate in that arena. However, when it comes to adjusting property damages or losses, I have no expertise. You and your firm show me that you have the expertise and I was very favorably impressed by the prompt manner in which the claim was handled and the result that was achieved.

The life of my family was forever changed on the day the wild fire destroyed my 83-year old mother’s home in Wenatchee, Washington in 2015. We met with the insurance adjuster very quickly, but felt completely overwhelmed and lost in the process that stood before us to secure my mother a temporary living situation, begin managing the property cleanup, and claiming processes for both the dwelling and content recovery. We were also uninformed as to how and what to claim for additional living expenses. Although the insurance company was quick to provide immediate financial assistance, clear information on the processes was significantly lacking. We were confused, overwhelmed, and possessed extremely inadequate knowledge and skills in how to proceed with the insurance recovery to assure our benefits were being fairly maximized. It was not long before my mother’s friends referred us to The Greenspan Co./Adjusters International as they were experiencing great relief in having the professional assistance to deal with the many facets of claim recovery following their devastating losses as well.

From our very first meeting with The Greenspan Co./Adjusters International, it very quickly became clear to us how much we needed the highly experienced and professional staff assisting us in every aspect of managing our claim recovery. The processes themselves are so complex and foreign, and in the midst of the emotional, financial, and physical exhaustion following such devastation, what a relief it was to know that the highly professional and competent staff of The Greenspan Co./Adjusters International was leading the way for us. We are extremely grateful for the services provided by The Greenspan Co./Adjusters International and their very competent team. We cannot imagine navigating this process without them.