The Greenspan Co. Testimonials

You and your firm were professional and competent in preparing the packages of information needed to resolve the claims. You were also very responsive to the many meetings required to help conclude this in a timely manner.

It was interesting, immediately after the fire our insurance company wanted us to use their preferred vendors and recommended we demolish the home right away. We were so lucky we listened to you and did not put our trust in our insurance company whom we thought would look out for our interest. If we had demolished our house or listened to our insurance company we would have lost pertinent evidence that helped secure the details towards our final claim award amounts. We then researched what a Public Adjuster is and how they can assist in the claims process and talked to others that had used public adjusters. We found that The Greenspan Co./Adjusters International was well known as the premier Public Adjusting firm. By diligently documenting all aspects of our claim the final settlement you achieved was more than $350,000.00 higher than what was originally offered on our house. Plus our personal property settlement was $250,000.00 more than our insurance company tried to get us to settle on. By taking charge of the adjustment process for us, your services allowed me to focus on running my dental practice and allowed Melissa to minimize the distractions for our children. You kept us informed each and every step of the way and always made yourself available to address our questions and concerns. Our minds were set at ease and we were extremely impressed by your diplomatic approach. Your team was on site and was totally devoted to our cause from the beginning. By working with you we identified losses that we would have missed. You treated our loss in the same manner as you would have treated your own. I am convinced that hiring The Greenspan Co./Adjusters International was the right choice. The additional payments you were able to secure far exceeded the cost of your services.

When Rino introduced us to Eric Metz, everything he said came true. Eric attended numerous meetings that we could not attend because of our business. Eric wrote many letters and made more phone calls than we could ever make because of our business. Eric assured our insurance company paid 100% of our damages; not just what they thought was damaged. Eric also assured our contractor, mortgage company, and insurance company were all in sync regarding making the claims process go smoothly. Not only did The Greenspan Co./Adjusters International allow us to run our business as our claim was being professionally handled, but they assured we got everything we were owed at the same time.

I told him that I was an attorney and I initially had the idea that I could just handle all of this by myself. After all, I had been the general contractor on building my own house – surely I could handle a fire loss…Then I told him that we had a meeting in my attorney’s office in Seattle with Gordon and KC and they explained what they could do to help me. My attorney and I looked at each other and both said “no way could we do all of this ourselves.” For one thing, my attorney didn’t have the time to work on all the fire loss issues and if I tackled it alone, I told “Richard”, it would have taken me 5 years to do all that Adjusters International did for me…I explained that just the PROCESS and getting your loss claims in a format that the insurance company will accept is daunting. Then, I told him that AI fights for you – when the insurance company wants to use “national tables” and depreciate everything – even a lot of your new stuff…it’s maddening, and without AI and namely, Drew Lucurell, to go to bat for me, I would have been sunk. I told him that he would more than recover any fee paid to AI just by having them work for him vis-à-vis the insurance company, who basically wants to settle early, settle cheap and SCREW YOU!

There are times when out of the ashes of a tragedy, comes a shining light...You both are responsible for guiding us through a terrible process working for almost a year negotiating with what is supposed to be an insurance company that is on our side...boy did we learn a lot.

We didn’t realize it would be so difficult getting our money from Allstate Insurance. You and your team of experts have been wonderful.

One of the better decisions we have made was when we took your call and signed on with The Greenspan Co./Adjusters International, shortly after the fire. Little did we know, at that time, how difficult it would be for us, as individuals, to prepare the detailed information, which the insurance co. would require. Part of what else we didn’t understand was that the whole experience of losing our home and all of our treasured possessions was extremely emotional and stressful. In comes The Greenspan Co./Adjuster's Internationall, and due to the efforts and professionalism of your people, we found the process more tolerable. We would recommend to anyone who may have a disaster similar to ours to retain, as soon as it is possible, The Greenspan Co./Adjusters International and relieve much of their pain going forward in the process.

I want you to know that I’m a typical American home-owner, never had a loss in over 50 years of premium paying, and what a terrific blessing it was to hook up with your organization! Helpless in despair, really not thinking clearly, AIPNW came my way and I resisted contracting with your firm for a time, believing I could go “head to head” with a huge insurance cartel…silly, unarmed guy! Please, use my recommendation to encourage the haughty to consider how truly “David versus Goliath” the claim settlement process is. In such possibly nasty negotiations, the endless cataloguing of every item I owned, how could I have thought I could do it better than you people who take a modest slice to accomplish so much for the ill-equipped?