The Greenspan Co. Testimonials

Now after several months of never ending negotiating with the insurance company, we can honestly say that the decision to hire your company was one of the best decisions this board ever did. Thanks to your total dedication, professionalism and will, we can say that we are completely satisfied with the final settlement you were able to work out for our homeowners association. During the entire long and frustrating process that took place between your company in our behalf and the insurance company, your staff kept us informed of every detail, in a fast and very organized manner. Thanks to your dedication and commitment to us as clients, you kept me going, therefore I was able to maintain the full support of the owners to the end. The journey was difficult, even more difficult for us because after our claim was rejected the process to present a brand-new claim wasn't easy. But you passed with flying colors even though we were dealing with an insurance company that showed a lack of seriousness and professionalism in several occasions.

Without your expertise and assistance, I doubt that I would have been able to reach a fair settlement with the insurance company. The fire was very stressful for me and I doubt that my business would have survived if I had to deal with all the people and demands of the insurance company. The adjuster's outrageous ideas of what my loss entailed, and how I should go about rebuilding my business showed a lack of understanding on her part. Thankfully, I had you there to help me fight for what was right.

I would recommend your company to anyone anticipating a complex or large claim with an insurance company. Your staff knows the insurance industry, and understands policy language and will persistently pursue the claim.

We thought we faced the worst possible when we had the fire that totaled our office. We never considered that dealing with the insurance company would be a bigger ordeal.

As I expressed to you when we agreed to have The Greenspan Co./Adjusters International represent our firm, Sun Dry needed a timely settlement and the maximum amount allowable under the terms of our policy. It pleases me to know that your firm exceeded our expectations on both accounts. In reviewing the final settlement I would conservatively estimate that the total payment we received, because of your expert knowledge and tenacious pursuit of a fair and equitable settlement, resulted in an additional fifty percent more than we would have obtained if we would have attempted to settle without your help.

Our losses involved the destruction of three newly constructed homes of approximately 5,400 square feet each. As a developer, we work with a multitude of sub-contractors and suppliers. The Greenspan Co./Adjusters International was instrumental in compiling a comprehensive report from the deluge of paperwork and reports submitted by us which incorporated sub-contractor and supplier documentation…I truly believe that the teamwork and talent of The Greenspan Co./Adjusters International helped expedite our claim and in addition created a less stressful atmosphere under such tragic circumstances.

Enlisting the services of a professional proved critical in order to get Travelers to respond and treat us fairly. Your expertise and experience as well as persistence was very helpful in our ultimately reaching an acceptable settlement.

As a lawyer, a career labor negotiator and an author of a text on that subject, I thought I was up to the task of working out a settlement with the insurance company that would provide me enough money to do the job. Wow, was I wrong!...I soon realized that the complexity of ascertaining the true cost of construction, putting it in the form that insurance companies were used to looking at (Xactimate), and cajoling the insurance company to open the purse was well beyond my competency and experience… The Greenspan Co. / Adjusters International was able to achieve a settlement with the insurance company that was approximately 75% more than we would have received had we accepted what the insurer originally was willing to pay. We were happy to pay the commission…I learned, after the fact, that the process would have gone even better had we brought The Greenspan Co. / Adjusters International on board from the very beginning rather than after the insurer had made its initial determination of the amount it would pay…When a homeowner or a business owner has to face off with an insurance company without the help of experts, it’s not a fair fight. One needs to have an expert speaking for him or her. These folks are pros. What was particularly interesting to me was that Ken and his team didn’t approach the insurance company in an adversarial way. It was always in a conciliatory and cooperative manner, and it was clear to me that such an approach yielded much better results than a combative or adversarial posture. Moreover, they spoke the same language and understood the same rules as the insurer’s adjuster…We couldn’t have done this without them.