The Greenspan Co. Testimonials

In every way we have found... The Greenspan Co./Adjusters International to be competent, honest, and reliable.

Your team did an excellent job of analyzing the coverage, identifying opportunities, coordinating resources and available data, and generally marshalling the effort. It was worth noting here that the claim itself was a little dicey, at least from a proof standpoint. Again your team made absolutely the most of the claim and prosecuted it in respect to our insurance carrier with deft and expertise.

Since a family member sold insurance, I approached him to write insurance for the record store as well as some other business entities. My relative informed me that Safeco was the best insurance company available and provided me a policy of insurance that would 'take care of everything in the event of a serious problem'…However, from the moment Safeco contacted me after the fire loss, it became all too apparent they were no friends of mine; their interest only involved a minimum payment to me. Despite the assurances of my relative, the broker, Safeco offered absolutely no cooperation or assistance in my time of need…Although I consider myself to be an experienced and sophisticated business person, it became obvious to me after the fire that the field of insurance is one of great expertise and an insurance policy contains pages and pages of 'fine print' even I couldn't interpret. Immediately after my authorization, The Greenspan Co./Adjusters International was on the scene taking control of everything that had to be done, relieving me to reestablish my business…Your fee more than justified your involvement; if you were paid on an hourly basis, I'd surely be arrested for slavery.

Our best decision early on was to retain The Greenspan Co./Adjusters International to represent us in handling the fire claim.

...that the negotiating skills I had developed in thirty five years of City Management and my post-retirement training in mediation and dispute resolution at Pepperdine Law School would enable us to obtain the settlement to which we were entitled. After several months of frustration I realized that my lack of knowledge regarding insurance policy interpretation and claim processing suggested that I needed professional assistance. I have estimated that the total award exceeded what we could have achieved on our own - more than $650,000.00. Equally important to us was the peace of mind we felt knowing that our claim was being pursued vigorously and professionally. It is hard to describe how much that helped bring order to our lives during a time that was stressful and chaotic. Relieving us of that burden and the manner in which your staff kept us informed and assured that things were going to work out well contributed greatly to our mental health and outlook during those difficult times...

I knew I would not be able to continue conducting my business and at the same time try to decipher the inch thick insurance policy booklet, so I took a chance. It was the best chance I ever took…The Greenspan Co. / Adjusters International are bulldogs in getting the best settlement possible for their clients…They saved my business and my sanity.

If I had tried to handle this claim myself, I would have probably only collected 60% to 70% of what your office was able to secure on my behalf. Your efforts in adjusting my building claim resulted in collecting 30% more than State Farm initially offered for my repairs.

Prior to the Association's hiring your firm to adjust our property claim, Farmers Insurance had offered us a settlement of $12.5 million. We knew this sum was insufficient but we never realized how much until The Greenspan Co./Adjusters International settled our claim within eight months for $27 million. Ken, you were tenacious in dealing with Farmers. You documented all discussions with Farmers personnel, detailed damages down to the penny and left no rock unturned. You kept the Board of Directors informed on a weekly basis, and were of assistance to us in other, related matters as well. Your expertise and that of The Greenspan Co./Adjusters International were invaluable...