The Greenspan Co. Testimonials

Our house was destroyed by fire. The Greenspan Co./Adjusters International met with us at the site and after a lengthy conversation, we decided to handle the situation ourselves. After all what could be so difficult? I mean you pay the insurance company to work for you right? Well, five months later, making absolutely no progress on our own and in total desperation we called The Greenspan Co./Adjusters International in to help. They not only helped, they settled the matter in a brief period of time, with more dollars than expected. Shortly after this episode, our business was robbed while on vacation. This time it was quite different, the only phone call we make with NO hesitation was to The Greenspan Co./Adjusters International... After finding out about co-insurance clauses, depreciated losses and gains, over valued equipment, under valued equipment, and a whole host of other insurance jargon, I KNOW we could have never 'handled the situation ourselves.' This company was always up front with us, good news or bad you'll always know what to expect, no surprises. They held my hand, listened to my frustration, took away all the headaches involved. They 'handled the situation.' Please know one thing if you have a loss your insurance adjuster works for the insurance company... If you're hesitant because of the commission fee (like we were), you are going to laugh at yourself in the end. It will be one bill you will be so glad to pay and know that they deserve every dime.

“our kind words and way of making a very difficult situation so much better helped me more than you will ever know... In short, I wanted to thank you for doing what you do. Thank you for the impact you have had on me. Keep this for the days that you don’t think you made a difference, know that you have.

Were it not for the obvious experience and individual care which we received during that troubled time it is quite possible we would not be in business today.

Your help over the past year has given us the time and the ability to focus on our families and our day to day operations of the business. Due to the circumstances before us, we have been distracted with 'putting out little f___s' and not been able to sit down and reflect on those who have worked with us up to this time. Your friendly ear and professional courtesy were greatly appreciated this past year.

Initially I was very fearful as I did not know where to look for such guidance and assistance. I remembered that years ago I had dealt with Sidney Greenspan in regard to a fire loss suffered by one of my clients and how pleasant he made a very unpleasant experience. It was then I recommended that we contact The Greenspan Co./Adjusters International. In the subsequent months you and your firm have repeatedly reconfirmed that this was in fact the right decision. You have, as you promised, provided my client and me with guidance and assistance and facilitated the settlement of her claim with the least amount of problems and for an amount which was quite fair.

This process has proven to be a very arduous one and I would recommend the public adjuster route to anyone in our situation.

When it was initially suggested that we hire an independent loss consultant, I must admit I was skeptical of the need. However, I am convinced beyond all doubt that it was the best decision for the district to retain your services. With everything I had to do regarding the process from the day of the fire to the final occupancy of the rebuilt building, it was always comforting to know that when it came to dealing with the insurance company, all I had to do was pick up the phone and call Adjusters International and it was taken care of in a professional manner. I am convinced that we received a fair and just settlement. In addition our insurance agent was spared the unpleasant task of being the mediator between us and the insurance company.

We appreciate the team The Greenspan Company / Adjusters International assembled and the final settlement from the insurance company. Your estimating staff did a great job of addressing the scope issues and minimizing the code implications. In fact, from our recovery we were also able to make our building code compliant. Your fees at 10% of the insurance recovery were well worth it..

Although my insurance agent told me immediately after the fire I had nothing to worry about, this was in contradiction to the insurance company's pointed questions and statements…Considering that this was a multi million dollar fire with questions of salvage, insurable interests of personal property of others, excess and prorata insurance coverages, etc., I have no doubt in my mind that if I attempted to unravel this mess myself and deal with my business operations, I would have been the net loser. Immediately you were on the scene, you organized the entire insurance recovery and took care of all of the documentation and all of the meetings with the insurance company that were necessary to secure an extremely successful and equitable recovery. Due to your assistance, I was able to focus my energy and attention strictly on my business operations to minimize losses and to restore my business operations as quickly as possible.