The Greenspan Co. Testimonials

Even though I consider myself a prudent Risk Manager, there are so many details that you thought of that we didn't. Your calculation of the business interruption portion of our loss was by far more accurate and advantageous to our bottom line than any number our accounting department came up with…I was especially appreciative of the manner in which you negotiated with the insurance company adjuster. As you know, we have an ongoing relationship with our carriers, and rather than creating an adversarial relationship with Kemper's adjuster, you immediately initiated a 'team' concept, which certainly inured to our benefit.

It was of tantamount importance to me that my home be restored to its original condition as quickly as possible. Your assistance and that of others at The Greenspan Co./Adjusters International enabled my family to move back into our home without significant delays.

...you and your associates brought an expertise and professionalism that were of invaluable assistance to the association and to me personally in reaching both a speedy and equitable settlement of our loss. The owners at Whalers Cove had a great deal going for them in the aftermath of Iniki; we had the original developer as a homeowner and board member, we had access to both the architect and the contractor. We also had excellent insurance coverage. With all those things going for us, the board was reluctant to seek the assistance of a 'hired gun' like The Greenspan Co./Adjusters International. We had everything we needed except a genuine understanding of how the insurance claim business works. In retrospect, it was probably our impatience more than our wisdom that led us to decide to use your services; it turned out to be the wisest course we could have taken.

You have worked with our church with the utmost professionalism. You have gone beyond the call of duty several times on our behalf. The cost of hiring your company is well worth it... your services have been more than silver or gold... even more than diamonds!!

I was reluctant at first to hire them but thank God that we did. First they were not pushy. They explained to us what their experiences were with the insurance companies. They gave us all available options and gave us time to meet as a church to make our decision. They also encouraged us to call their references in order to verify their work-ethic. Second, the settlement we received from our insurer is three times what they wanted to give us. The Greenspan Co./Adjusters International more than earned their pay. Mr. Kenneth Crown is gentle but firm negotiator. His great knowledge and wealth of experience got us over $800,000.00 that was not part of what our insurance company wanted to give us. Third, The Greenspan Co./Adjusters International was prompt and sensitive in responding to all our concerns. They met with the congregations whenever I wanted them to help explain complicated and technical issues. They responded to our phone calls on time. Our claim, we felt, was given priority. We did not feel that we were one of several claims they were handling.

How do you thank the team that has literally changed your life – where do you find the words and how is thank you ever enough? My experience so far exceeded my expectations; I am moved just writing this letter. Every day is less of a challenge for me as I still work through the devastating fire that ultimately resulted in a total loss. My new home is an amazing showcase for this transformation and every day when I walk through it, I am reminded of how we got here and how each of us played a role. Simply put, you guys did a fantastic job!

Welcome to the side of the insurance industry they never show in their ads! If you have never had the experience of trying to collect on a large insurance claim before I am sure you do not realize how badly you need the help of an expert like Bill Greenspan. It's easy to think 'I've been a good customer and paid my premiums for years so now those good folks will rush to my assistance just like in the ads.' Well perhaps...but let's look at the economics. After all economics and law are what drive and shape the behavior of businesses.

...We lost 30 units at a brand new 237 unit apartment building two days before it was scheduled to open. It was a devastating setback…Thanks to your expert handling of our insurance claim, we were able to recover almost three times the amount our insurance company originally offered. You and your team were always there advocating on our behalf and navigating the claim through the numerous coverage issues. Your wealth of knowledge was invaluable in helping us get back on our feet. Without your involvement, we would not have recovered as much of our losses as we were with your assistance. Your company’s fee was well-spent on our part and well-earned on yours.

You were there from day one and that was reassuring. You were very thorough with your investigation and working up our loss. Without your services we never would have been able to make the settlement as quickly and smoothly as it went. It was a relief for us to know that you were handling it and we never had to really become bogged down with the settlement. Thanks to you we were able to put our energy into reconstruction and running our business.